Senior Full Stack Engineer - CS Engineering | Netflix, Inc. | Los Gatos, CA
Engineering
Senior Full Stack Engineer - CS Engineering
Cloud and Platform EngineeringLos Gatos, CA
The Netflix Membership Infrastructure team provides a suite of web
services for accessing customer related information. All engineering
teams at Netflix use these core services: Account, Subscriber, Identity,
A|B Experimentation, Device, Messaging, and Codes. Architecturally, we
focus on building globally distributed systems that are resilient,
performant, and can scale to accommodate our rapid international growth.
Part of the Membership Infrastructure team is the Customer Service
Engineering team which provides all of the software tools to the
Customer Service representatives and Netflix members in the Help Center.
Netflix Customer Service needs to handle a wide variety of calls (and
chats!) – from billing and account related questions, to queries about
featured content. What if we had better knowledge base articles? Would
that provide the best customer experience? The suite of applications
that the CS Engineering team builds has to be able to handle all of
these things clearly and efficiently.
Currently, this team has enabled Netflix to deliver superior
Customer Service, consistently ranked among the best in the US.
However, as we grow internationally and expand our customer base, we
are working on innovative ways to allow our subscribers to interact with
our Customer Service group and deliver the best possible service.
Click here to learn more about this team.
We are looking for a front end engineer that is capable of taking ownership of features through to the backend.
Responsibilities
- In concert with design and product management, deliver multiple simultaneous experiences in an A/B test environment
- Develop the full stack from data marshaling in Java, to JSP, Mustache, HTML5, CSS and JavaScript to create these experiences
- Work in close concert with backend web development team, be able
to understand the impact on the whole product, and suggest and plan the
best solution with backend to UI in mind
- Take full ownership of a feature set from first discussion to bringing it live on the site
- Turn requirements into simple, elegant, optimal solutions that
balance the needs of the health of the technology stack but always
guided by our business needs
Qualifications
- 5+ years of professional web development experience and a Bachelor's Degree in Computer Science or the equivalent
- Expert-level knowledge of JavaScript: you understand prototypical inheritance, scope, and closures
- Proficiency in user experience technologies DHTML (JavaScript,
Ajax, HTML5, CSS3), as well as templating solutions like JSP or Mustache
- Experience with jQuery, Struts, (Tiles is a plus)
- Experience in Java, C++, C# or other similar language strongly preferred
- Deep understanding of good software design patterns mixed with a healthy passion for refactoring and keeping things simple
- Strong Computer Science skills. Must understand the core
principles of OO design & development and how to apply them in a
highly scaled environment
- Solid engineering understanding that goes below just the UI layer
- Deep passion for creating great user experiences
- You may have experience writing cloud deployed applications using Amazon Web Services and EC2
- You may have experience leveraging build and continuous
integration (CI) and test frameworks such as Hudson, Cruise Control,
Ivy, Maven and JUnit
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