Production Support II - (Unix Scripting, SQL Queries) #90397 | Total System Services, Inc.| AZ - Tempe
Production Support II - (Unix Scripting, SQL Queries) Job
Date: Feb 12, 2014
Location: Tempe, AZ, US
Production Support II - (Unix Scripting, SQL Queries)-90397
Description
IT Production Systems Analyst II is responsible for systems administration and second-level application support, infrastructure support and application-data infrastructure layer. Monitor and control all computer resources to ensure system availability.
Systems Analyst has programming skills and responsible for resolving issues. Perform systems analysis, performance tuning and serves as a technical resource for the company. Systems Analyst works with development group in defining and developing solutions for an application issue and/or client request.
Systems Analyst has a broad understanding of his/her role in the department and division, the structure of the company, and the corporate culture.
Responsibilities
1. Monitor performance of systems and applications to ensure system availability. Perform standard preventative maintenance.
2. Perform trouble-shooting analysis; provide resolution of application issues, and escalation if required.
3. Perform on-call duties on a rotation basis in support of applications running on UNIX systems, server based applications, and basic system/data infrastructure.
4. Write programs or scripts to automate production services as required.
5. Perform systems analysis and write basic systems documentation.
6. Perform client implementations within our external-facing systems.
7. Perform user administration within internal/external systems.
8. Understands the Technical Support area as it relates to assigned projects/tasks.
Qualifications
Education/Experience
Four year college degree and 2 or more years professional experience or 4 or more years professional experience is required. Bachelor’s degree in Computer related field preferred.
- Three to five years’ of experience in programming computer applications and analysis or related experience preferred.
- One year experience providing high-end systems administration.
- Comprehensive knowledge of a related field (Networking, Applications development, Database, Web).
- Strong technical skills and experience in programming language(s) - Korn Shell programming, Perl, SQL, Advanced SQL, Informix SQL is preferred.
- Java/J2EE , XML, DataStage/ETL and Vugen/LoadRunner/BPM/BSM is preferred.
- Understanding of integration aspects between UNIX, Databases, applications, network and data transport infrastructure.
Behaviors
Teamwork
· Cooperates in a team environment
· Demonstrates initiative
· Develops a service awareness
· Develops a job knowledge
· Treats others with respect
· Takes responsibility for his/her actions
· Manages and resolves conflict
· Embraces diversity
Professional Development
· Actively participates in the Performance Development process with supervision
· Understands advanced project management concepts: decision making, recognizing/resolving issues
· Develops analytical and problem solving skills
· Pursues and assumes new/additional opportunities
· Establishes and completes training plan with supervision; attends and completes classes, demonstrating proficiency in area of training
· Utilizes manuals and other reference materials as necessary to complete assigned tasks
· Understands the business aspect of projects
· Assumes responsibility for assigned tasks.
Communications
· Effective verbal/oral written communication
· Provides timely updates on assigned tasks to management
· Proactively shares ideas and information
· Provides clear and concise documentation in accordance with standards
· Asks for help/seeks advice
· Communicates well with other groups, as well as within the department
· Develops rapport with customers
· Reports issues to supervisor in a timely manner and recommends solutions.
· Attends team, department, division meetings
Skills and Competencies
· Ability to think logically
· Good technical skills (i.e. circuitry, cabling, industry products, testing, etc…)
· Develop extensive knowledge of TSYS
· Good attention to detail skills
· Good problem solving skills
· Excellent customer service skills
· Experience with Korn Shell programming, Perl , SQL, Advanced SQL, Informix SQL, Java/J2EE, XML, DataStage/ETL
· Vugen/LoadRunner/BPM/BSM
· General PC Skills
· Microsoft Word
· Lotus Notes
Organization:
· Attends to detail
· Manages time and priorities productively
· Conducts meetings effectively
· Multitask oriented
· Accepts responsibility
· Creates and insures currency of documentation
Working Conditions
· Normal office environment
Decision Making
· Participates in the decision-making process and acts quickly to carry out decisions.
· Demonstrates effective problem solving skills.
· Follow through with tasks assigned
· Recognizes problems/issues and brings to managements attention
· Maintains high level of confidentiality
Adaptability
· Portrays a positive attitude
· Flexible; adjusts to change
· Ability to follow direction
· Accepts supervision/guidance
· Complies with Company standards/policies/ procedures
· Displays professionalism in both conduct and dress
· Performs well in critical situations
Job: Distributed Technologies
Primary Location: US-AZ-Tempe
Organization: TSYS Acquiring Solutions, L.L.C.
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: Dionna D. Smith
Nearest Major Market: Phoenix
Job Segments: Unix, Database, SQL, Developer, Java, Technology
No comments:
Post a Comment