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Thursday 7 August 2014

Client Technology Specialist | Netflix, Inc. | Beverly Hills, CA

IT Operations

Client Technology Specialist

IT Operations

Beverly Hills, CA

Netflix is on the hunt for a smart and motivated individual to take on the role of Client Technology Specialist for the Client Technology Services team.

The Client Technology Services team is responsible for over two thousand systems globally. With corporate offices located in Los Gatos and Beverly Hills, Call Centers in Oregon and California, and some remote offices, the Client Technology Services team is constantly challenged. While responsible for all client technology platforms and services throughout the company, the team is also highly encouraged to be innovative and constantly review and refresh the technology, in Netflix’s unique “fast paced environment.”

As a Client Technology Specialist at Netflix, you basically get to try and fix every IT issue that employees bring to you. These requests will come in via tickets, email, walkups, phone calls and automated alerts. This position will involve tasks like password resets, access requests, and printer issues, along with projects, documentation, deeper troubleshooting and problem resolution. Daily duties can consist of triaging, prioritizing, resolving, routing and scheduling all incoming internal IT Support requests. The Client Technology Specialist must also set expectations with the ticket requester, provide exceptional customer service and make sure all ticket information is entered correctly.

Recommended Experience:

- A minimum of 5 years of IT or Desktop Support/System Administration.

- Familiarity with fundamental networking/distributed computing environment concepts; local and network based user and group accounts and permissions

- Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise including Gmail, Calendaring, Drive, Sites, Groups and Google +

- In depth knowledge of and the ability to perform advanced troubleshooting on Mac OS, Windows 7 & 8, and various applications including Office (Linux experience a plus)

- Solid working knowledge of Mac and Lenovo hardware including laptops & desktops

- PDA and tablet device support including iPhone, Android, Windows

- Audio/Video knowledge and troubleshooting including video conferencing

- Experience with supporting people remotely

Recommended Skills:

- Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas

- Ability to learn new technologies quickly and with minimal guidance

- Thrives on technical challenges and takes pride in solving them

- Strategic thinking both technically and business-wise

- Excellent interpersonal and communication skills

- Capable of following and composing process and procedure documentation, training users in complex topics, and interacting positively with upper management.

http://jobs.netflix.com/jobs.php?id=NFX01379

Client Technology Specialist | Netflix, Inc. | Los Gatos, CA

IT Operations

Client Technology Specialist

IT Operations

Los Gatos, CA

Netflix is on the hunt for a smart and motivated individual to take on the role of Client Technology Specialist for the Client Technology Services team.

Recommended Experience:

- A minimum of 3 years of IT or Desktop Support/System Administration.

- Familiarity with fundamental networking/distributed computing environment concepts; local and network based user and group accounts and permissions

- Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise including Gmail, Calendaring, Drive, Sites, Groups and Google +

- In depth knowledge of and the ability to perform advanced troubleshooting on Mac OS, Windows 7 & 8, and various applications including Office (Linux experience a plus)

- Solid working knowledge of Mac and Lenovo hardware including laptops & desktops

- PDA and tablet device support including iPhone, Android, Windows

- Audio/Video knowledge and troubleshooting including video conferencing

- Experience with supporting people remotely

Recommended Skills:

- Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas

- Ability to learn new technologies quickly and with minimal guidance

- Thrives on technical challenges and takes pride in solving them

- Strategic thinking both technically and business-wise

- Excellent interpersonal and communication skills

- Capable of following and composing process and procedure documentation, training users in complex topics, and interacting positively with upper management.

http://jobs.netflix.com/jobs.php?id=NFX00790

Senior Data Analyst - Content Delivery Networks | Netflix, Inc. | Los Gatos, CA

Data Science and Engineering

Senior Data Analyst - Content Delivery Networks

Data Science and Engineering

Los Gatos, CA

Netflix streaming accounts for over 30% of peak downstream internet traffic in North America. To help us deliver this content to our viewers, we do this largely via Open Connect, a single-purpose Content Delivery Network for Netflix streaming video capable of serving extremely high volumes of data.

Intrigued by the challenges of moving terabytes of data over the Internet? Excited at the prospect to develop new metrics and frameworks to measure network phenomena alongside the best and the brightest in the industry? We're looking for a rockstar data analyst to work directly with the content delivery network architecture and engineering teams to provide insight around the quality and performance of the streaming experience.

Responsibilities:

- Deliver insight around usage and performance characteristics of video delivery

- Investigate the interactions of playback performance metrics (play delay, average bitrate, rebuffer rates, etc.) and the effect on subscriber usage

- Provide decision-support to engineers and managers by creating reports, running queries, building predictive models – really doing whatever it takes – to support the analytical needs of the Content Delivery organization

- Provide expert advice and education in the usage and interpretation of data around quality of experience metrics

- Design, build, and maintain all parts of the data warehouse infrastructure to support content delivery analysis (requirements gathering, ETL, data modeling, metric design, reporting/dashboarding, etc)

Qualifications:

Netflix Data Science & Engineering is different than most other data warehouses. At other companies, the world revolves around technical tracks – database development, ETL, report development, analysis, data modeling, mathematical modeling, etc. Engineers are assigned to one track, and only do that type of work, day in and day out. At Netflix, the tracks are vertical business groups (Marketing, Finance, Customer Service, Content, Product, Streaming), and our engineers are assigned to one of those tracks, and leverage all of their technical skills to solve business problems for that vertical group.

We look for engineers with experience both building and using analytical tools at other companies – preferably leveraging any of the three primary technologies that we use (MicroStrategy, Hive/Pig and Teradata), though we do not limit ourselves to just these platforms.

The successful candidate will have a minimum of 5 years of experience in a data-driven information environment designing and implementing analytic insight systems - ideally in a consumer-facing or web-based business. To succeed in this role, you should also have the following qualifications and characteristics:

Essential

- Energetic, enthusiastic, detail-oriented, and passionate about producing high-quality analytics deliverables

- MS/BS in Computer Science, MIS, Mathematics, Physics or other quantitative field or relevant work experience

- Passion for - and background in - leveraging data to drive significant business impact

- Extensive experience with analytical tools supporting data analysis, reporting and visualization (MicroStrategy, Tableau, R, etc.)

- Extensive experience using SQL for analytic research

- Exceptional communication skills

- Bias-to-action: Responsive, team-oriented personal style for effectiveness with internal clients and colleagues.

- Flexibility and comfort working in a dynamic organization with minimal documentation and process

Desired

- Experience dealing with large volumes of data

- Experience with distributed analytic processing technologies (Hadoop, Hive, MapReduce, etc)

- Experience with consumer-facing internet products & services

- Experience analyzing system data a plus

- Knowledge of computer networking a plus

- Experience in ETL development and tools is a plus

- Some statistics background preferred

http://jobs.netflix.com/jobs.php?id=NFX01356

Senior Software Engineer - API Platform | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Software Engineer - API Platform

Product Engineering

Los Gatos, CA

Netflix is the world’s leading Internet television network with more than 50 million members enjoying more than a billion hours of TV shows and movies per month around the world. The API is central to delivering the Netflix service, powering the user experience on over 1000 device types ranging from TVs and game consoles to tablets and smartphones. The API enables Netflix and its partners to rapidly iterate on new product features and is integral to Netflix’s long-term strategy.

The Culture

When you get up in the morning and think about your work for the day, are you excited? Can't wait to get started? Do you feel like the work you do makes a difference and moves the business in a meaningful way? Do you want to work with smart people who love solving challenging problems? This is the kind of environment that we value at Netflix. High performance is not only noticed but required.

The Opportunity

The API is the key integration point between Netflix devices and a services architecture that spans many AWS regions. We're looking for a senior engineer to help evolve our architecture while improving overall quality of service. Help us explore and develop solutions for improving scalability, resiliency, and performance in a cutting-edge, globally distributed cloud environment.

Experience and Skills

- You have strong development experience, preferably with Java

- You have a track-record of successfully building and operating distributed web services

- You're able to keep calm during production issues and focus on problem resolution

- You're motivated by "the art of the possible" and are able to balance idealism and pragmatism with your solutions

- You know that building and running complex software systems requires a lot more than just typing code into an IDE

- You may have experience building applications using Amazon Web Services and EC2

http://jobs.netflix.com/jobs.php?id=NFX01148

Senior Software Engineer - API | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Software Engineer - API

Product Engineering

Los Gatos, CA

Netflix is the world's leading Internet television network with more than 50 million members enjoying more than a billion hours of TV shows and movies per month around the world. The API is central to delivering the Netflix service, powering the user experience on over 1000 device types ranging from TVs and game consoles to tablets and smartphones. The API enables Netflix and its partners to rapidly iterate on new product features and is integral to Netflix's long-term strategy.
The Role
Supporting a global Internet service presents significant engineering challenges. As Netflix expands into additional countries, more devices run Netflix apps, and the product feature set continues to evolve, there is a growing number of issues that impact member quality of service. The API is the key integration point between Netflix devices and a distributed services architecture, putting it at the forefront of many of these "long tail" issues.
The Work
- React quickly to troubleshoot and diagnose problems in production
- Review code and contribute fixes when necessary
- Identify opportunities to develop tools and automation to improve issue detection and resolution
- Work with development teams to enhance our ops and debug toolkit
Your Skills and Experience
- Strong programming skills with several languages, including Java
- Comfortable working on the Linux command line
- Solid web development skills with track-record of successfully building and operating WWW software
- Able to keep calm during production issues and focus on problem resolution
- Know that building and running complex software systems requires a lot more than just typing code into an IDE
- Familiar with cloud technologies and may have experience building applications using Amazon Web Services and EC2

http://jobs.netflix.com/jobs.php?id=NFX01499

Senior Hardware Engineer - Open Connect Content Delivery | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Hardware Engineer - Open Connect Content Delivery

Streaming Platforms

Los Gatos, CA

Netflix is responsible for over 30% of peak downstream Internet traffic in North America and sizable amounts of traffic in every other market we serve. To help us deliver this traffic to our viewers, we are now in the process of building and scaling up Open Connect, a single-purpose Content Delivery Network for Netflix streaming video capable of serving extremely high volumes of data.

Netflix seeks a seasoned, hands on, hardware engineer to help us qualify, design, test, and troubleshoot the hardware that makes up the Open Connect platform. Ideal candidates will be familiar with large scale operations, components of commodity server design, component firmware and driver function, *nix kernel and drivers, Systems Administration, Scripting, Web Servers, and Internet scale TCP/IP networking.

Responsibilities:

-Support hardware design for next generation servers
-Operate and support hardware, software, and support systems related to software and hardware development clusters regionally
-Build and tune new kernels to support new hardware and configurations
-Measure and classify performance, stability, and support from vendors on new and existing hardware
-Document and support new and existing hardware for operations teams
-Use large data stores and scripting to compare, document, and present on hardware and software performance and reliability changes

Skills & Experience:

The following qualifications are required:
- At least five years of relevant experience with operations, engineering and/or testing of servers that make up large scale systems
-Knowledge of commodity components market for Motherboard, HBA, NIC, CPU, RAM, and chassis
- Knowledge of data center standards including power, cooling, racking and cabling
- Knowledge of standard Internet protocols (in practice and by RFC), especially TCP/IP, HTTP/S and DNS.
- Expert knowledge of *nix systems including working with vendors to build new kernels to support new hardware
- Perl, Python, Shell or other scripting language experience.
- Superb communication skills, both written and verbal.
- Flexibility, maturity, and bandwidth to deal with a novel, dynamic and extremely fast-paced environment.

The following qualifications are preferred:
- BS in Computer Science, Network Engineering or Electrical Engineering (or equivalent professional experience).
- Experience with source/revision-control systems (e.g., CVS, Subversion, Perforce, Git)
- Knowledge of and proven experience with CDN/HTTP cache/proxy technology.

http://jobs.netflix.com/jobs.php?id=NFX01539

Content Delivery Dev Ops Engineer - Open Connect | Netflix, Inc. | Los Gatos, CA

Engineering

Content Delivery Dev Ops Engineer - Open Connect

http://jobs.netflix.com/jobs.php?id=NFX01472

Senior Systems Engineer - Open Connect Content Delivery | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Systems Engineer - Open Connect Content Delivery

Streaming Platforms

Los Gatos, CA

Netflix is responsible for over 30% of peak downstream Internet traffic in North America and sizable amounts of traffic in every other market we serve. To help us deliver this traffic to our viewers, we are now in the process of building and scaling up Open Connect, a single-purpose Content Delivery Network for Netflix streaming video capable of serving extremely high volumes of data.

Netflix seeks a seasoned Senior Systems Engineer to help us develop and operate infrastructure for Open Connect Appliances, which are designed to deliver tens of Gbps of HTTP traffic from a single server. Ideal candidates will be well versed in *nix systems, TCP/IP networking, *nix kernel tuning – and be pre-disposed to preventative and automation-oriented engineering.

Responsibilities

- Support code development of a very high performance HTTP environment.

- Operate Netflix Content Delivery development cluster: tens of development servers delivering large scale production traffic using experimental code.

- Perform performance analysis and optimization to extract maximum throughput by tuning system hardware, drivers, FreeBSD OS/kernel, and application software.

- Be responsible for the system stability: proactively identify and diagnose issues with experimental code and drive them to resolution with the development team.

Skills & Experience

The following qualifications are required:

- At least five years of relevant experience with operations, development, and testing of large scale distributed systems.

- Knowledge of standard Internet protocols (in practice and by RFC), especially TCP/IP, HTTP/S and DNS.

- Expert knowledge of *nix systems.

- Perl, Python, or other scripting language experience.

- Experience with source/revision-control systems (e.g., CVS, Subversion, Perforce, Git)

- Superb communication skills, both written and verbal.

- Flexibility and bandwidth to deal with a novel, dynamic and extremely fast-paced environment.

The following qualifications are preferred:

- BS in Computer Science, Network Engineering or Electrical Engineering (or equivalent professional experience).

- Knowledge of and proven experience with CDN/HTTP cache/proxy technology.

For more information on Netflix CDN see http://openconnect.netflix.com

http://jobs.netflix.com/jobs.php?id=NFX00886

Network Architect | Netflix, Inc. | Los Gatos, CA

Engineering

Network Architect

Streaming Platforms

Los Gatos, CA

Netflix is responsible for over 30% of the traffic on Internet access networks at peak times, and we’re working collaboratively with Internet Service Providers to ensure our great content is delivered in a manner that is both highly efficient and cost effective. We need great network professionals to help us manage the remarkable challenge and opportunity that this scale represents.

Job Description:

- Work with team members to design and support the next generation of the Netflix Content Delivery platform (Netflix Open Connect)

- Collaborate with business and product development teams to design and implement the infrastructure required to support their vision and strategy

- Design and develop tools to manage the infrastructure for and distribution of traffic within points of presence in the US and across the globe

- Design and develop tools to analyze and act on network performance and capacity data through intelligent automation

- Drive industry and vendor standards to meet our requirements and provide for a better, open internet through collaboration and technical excellence

Skills:

Technical

- Expert level multi-vendor experience with Cisco and Juniper routing and switching at large scale

- Experience with transit and peering relationships, including a deep understanding of how networks interconnect

- Understand packet forwarding architectures and RIB/FIB, backplane, and software interactions

- Familiarity with Software Defined Networking concepts

- Expert-level BGP and IS-IS

- Expert-level understanding of TCP/IP,IPv4/IPv6

- Familiarity with WDM technologies

- Ability to script and code in Perl, PHP, Ruby, or other relevant languages.

Organizational

Ability to:

- see a problem or opportunity and act on it independently

- be a self starter

- know when to escalate

- present to large groups of people

- write technical documentation

- find the solution that no one else thought of

For more information on Netflix CDN see openconnect.netflix.com.

http://jobs.netflix.com/jobs.php?id=NFX00735

Sunday 3 August 2014

Network Logistics Specialist | Netflix, Inc. | Los Gatos, CA

Engineering

Network Logistics Specialist

Streaming Platforms

Los Gatos, CA

Netflix is responsible for over 30% of the traffic on Internet access networks at peak times, and we're working collaboratively with Internet Service Providers to ensure our great content is delivered in a manner that is both highly efficient and cost effective. We need great network professionals to help us manage the remarkable challenge and opportunity that this scale represents.

Job Description:

- Work with vendors and partners to ensure that network equipment and supplies are ordered and delivered in a timely manner
- Handle all aspects of inventory management including ordering, auditing, and shipping
- Work with shipping partners to move and track equipment between locations
- Deal with customs and other challenges with moving equipment internationally
- Work with accounting to track asset movement and lifecycle

Requirements:

- Experience with international shipping and customs
- Understanding of basic Internet infrastructure
- Strong written and verbal communication skills
- Relationship management experience

Organizational Ability to:

- See a problem or opportunity and act on it independently
- Be a self-starter
- Know when to escalate issues
- Present to large groups of people
- Write technical documentation
- Find the solution that no one else thought of

Our culture is unique and is a key part of our approach to innovation. You'll be a critical person in a high-performance organization that's really, truly changing how the world watches movies and TV. Our mad dash to integrate Netflix into all devices was just the start, now things start to get interesting..

http://jobs.netflix.com/jobs.php?id=NFX01505

Senior Systems Engineer - Open Connect Content Delivery | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Systems Engineer - Open Connect Content Delivery

Streaming Platforms

Los Gatos, CA

Responsibilities

- Support code development of a very high performance HTTP environment.

- Operate Netflix Content Delivery development cluster: tens of development servers delivering large scale production traffic using experimental code.

- Perform performance analysis and optimization to extract maximum throughput by tuning system hardware, drivers, FreeBSD OS/kernel, and application software.

- Be responsible for the system stability: proactively identify and diagnose issues with experimental code and drive them to resolution with the development team.

Skills & Experience

The following qualifications are required:

- At least five years of relevant experience with operations, development, and testing of large scale distributed systems.

- Knowledge of standard Internet protocols (in practice and by RFC), especially TCP/IP, HTTP/S and DNS.

- Expert knowledge of *nix systems.

- Perl, Python, or other scripting language experience.

- Experience with source/revision-control systems (e.g., CVS, Subversion, Perforce, Git)

- Superb communication skills, both written and verbal.

- Flexibility and bandwidth to deal with a novel, dynamic and extremely fast-paced environment.

The following qualifications are preferred:

- BS in Computer Science, Network Engineering or Electrical Engineering (or equivalent professional experience).

- Knowledge of and proven experience with CDN/HTTP cache/proxy technology.

For more information on Netflix CDN see http://openconnect.netflix.com

http://jobs.netflix.com/jobs.php?id=NFX00886

Saturday 2 August 2014

Senior End User Services Technician | HostGator.com | Houston, Texas, United States

Senior End User Services Technician

Tracking Code

58-060

Job Description

Endurance end-user support including but not limited to intermediate and complex support issues/tickets and the deployment of new and upgraded applications and hardware. Ensures that desktop based software licensing within area of responsibility is kept current, that hardware is covered by appropriate maintenance agreements, and that any aspects of the IT Security Policy that have specific applicability to the End User Technologies are conformed with.

Essential Job Functions:

Performs all duties of End User Services Desktop Technician as required including but not limited to Tier 2 support and troubleshooting for end-user related issues/requests, user administration, root cause analysis, and VPN end user support
Proven abilities in PC configuration and troubleshooting including desktop operating systems and common applications
Outlook & VPN client configuration and troubleshooting.
Assist with SOX and other required company mandates as requested
Responsible for executing hardware, application, and software upgrade/patch roll-out plans and arranging proper disposal of obsolete equipment in accordance with company policy
Responsible for meeting the key performance metrics within areas of responsibility
Responsible for logging issue information in ticketing system in accordance with IT standards
Stays current on emerging technologies and industry changes
Work with department manager and Business Process personnel to identify, document, and implement process improvements pertaining to department and EUS functioning

Required Skills

Basic Qualifications:

Strong troubleshooting and root cause analysis skills
Strong desktop operating system and printer configuration, and problem solving/troubleshooting skills
Experience supporting current and recent versions of Windows desktop OS and current Linux desktop distros
Experience supporting with current and recent versions Microsoft Office, common Linux desktop apps including Open Office and Thunderbird, Enterprise level anti-virus solutions and VPN solutions
Experience supporting end users in Active Directory and/or OpenLDAP environments including account management and permissions
Knowledge of package builds and/or scripting
Experience in supporting end user related network connectivity (switch, jack connections, cabling, etc.)

Additional Qualifications Skills and Knowledge

Ability to work independently
Detail oriented and deadline driven
Ability to communicate technical topics to non-technical personnel
Good understanding of project management
Good knowledge of security standards
Good understanding of compliance standards
Previous experience in a customer support capacity
Ability to handle multiple priorities
Strong customer service orientation
Strong communication skills
Strong inter-personal skills
Strong telephone call handling skills
Willingness to work out of hours to support the system

Education and/or Experience:

Bachelor degree, an industry certification or equivalent work experience
2-4 years’ experience working in a corporate IT support environment

Job Location

Houston, Texas, United States

Position Type

Full-Time/Regular

https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=58&company_id=17060&version=2&source=ONLINE&jobOwner=992273&aid=1

Friday 1 August 2014

Content Delivery Operations Engineer | LinkedIn | San Francisco Bay Area

Content Delivery Operations Engineer

LinkedIn - San Francisco Bay Area

Posted 2 days ago

Other Details

View full job listing

This is a preview of the Content Delivery Operations Engineer job at LinkedIn. To view the full job listing, join LinkedIn - its free!

Job description

Content Delivery Operations Engineer-Mountain View, CA
LinkedIn seeks a seasoned engineer with proven experience in 24x7 CDN operations to coordinate resources – with various LinkedIn teams and partners – to scale and support the LinkedIn Content Delivery program. The ideal candidate will combine technical knowledge, project management strength, a metrics-driven analytical posture and a focus on maximizing UX and member satisfaction – to help further LinkedIn’s aggressive global growth.

Responsibilities:
• Coordinate short- and long-term initiatives with LinkedIn DevOps teams, as well as partners (CDN, DNS, monitoring/measurement, etc.) – prioritizing and driving project closure on all sides
• Coordinate with service owners on best practices for content caching, with an emphasis on page speed and UX
• Drive continual improvement into CDN monitoring/measurement/alerting practices and tools, with an emphasis on the acquisition, visualization and storage of CDN availability and performance metrics
• Proactively monitor CDN availability, throughput and performance – and effectively respond to monitoring alerts, incident tickets, email requests, etc.
• Participate in 24x7 on-call rotation for CDN-related escalations

Required Skills & Experience:
• Significant knowledge of CDN technology and best practices
• Knowledge of internet protocols (in practice and by RFC) – especially TCP/IP, HTTP and DNS
• Superb communication skills, both written and verbal
• Excellent planning, prioritization and project/time-management skills – especially in a cross-functional context
• Flexibility to work in a novel, dynamic and extremely fast-paced environment Preferred

Skills & Experience:
• Familiarity with monitoring solutions, both SaaS and software-based
• Familiarity with Unix/Linux and demonstrated shell programming experience
• Working knowledge of HTML and JavaScript
• Strong troubleshooting skills spanning code, network, HTTP, DNS, etc.
• Experience running a production consumer 24x7 website at scale
• Bachelor’s Degree in Computer Science

http://www.linkedin.com/jobs2/view/18036763?trk=jserp_job_details_text

Senior Service Operations Engineer, Monitoring and Measurement | LinkedIn | Mountain View, California

Senior Service Operations Engineer, Monitoring and Measurement

LinkedIn - Mountain View, California

Posted 2 days ago

Other Details

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This is a preview of the Senior Service Operations Engineer, Monitoring and Measurement job at LinkedIn. To view the full job listing, join LinkedIn - its free!

Job description

Service Operations Engineer, Monitoring and Measurement-Mountain View, CA

Is monitoring your passion? Do you get a thrill out of catching all potential issues and fixing them before they wreak havoc? Do you dream of working in the best engineering culture around? If so, then LinkedIn wants a word with you. We are looking for a dynamic, seasoned monitoring engineer who will find the best possible method for monitoring our entire web presence and keeping it up (homegrown, 3rd party), automate all that is possible to automate, make sound data analysis, guide others on best practices for monitoring, and who has a tendency for scope creep. With hundreds of millions of users and millions of metrics to choose from, it is a monitoring engineer’s playground. Take a look at our blog: https://engineering.linkedin.com/tags/monitoring. Come join us.

LinkedIn seeks a dynamic, seasoned engineer who is passionate about monitoring and measurement technologies and best practices. Experience in 24x7 site operations, strong relationship building with partners as well as within the company, a track record for automation, strong operational discipline and expertise in Monitoring tools and services at both the system and application layer is required. The ideal candidate will combine technical knowledge, project management strength, a metrics-driven analytical posture and a desire to expand scope and responsibility. Knowledge of CDN, DNS, and SSL are a plus.

Responsibilities:
• Drive continual improvement into monitoring/measurement/alerting practices and tools, with an emphasis on the acquisition, visualization and storage of site availability and performance metrics
• Evaluate new tools and make recommendations for implementation, implement as required
• Server as primary technical contact, owning the technical relationship with providers
• Leverage existing tools, both third party and in house developed, and API creation and management to maximize team’s ability to detect, troubleshoot, and resolve issues while managing cost
• Coordinate short- and long-term initiatives with LinkedIn DevOps teams, as well as partners – prioritizing and driving project closure on all sides
• Coordinate with service owners on best practices for monitoring (interval, comprehensive, effective, etc.) as well as other services supported by the team (DNS, CDN, SSL, Cloud, etc.)
• Develop and adhere to processes for internal support protocols
• Daily performance monitoring and actions to address open issues
• Participate in on-call rotation for CDN, DNS, and monitoring related escalations

Required Skills & Experience:
• 2 years’ experience with monitoring technology (system configuration/management)
• 2 years’ experience with various tools and providers (Zenoss, Nagios, Keynote, Gomez, etc.) and best practices
• 2 years REST and SOAP API development and shell programming experience, ability to provide and consume data
• Working Knowledge of Python to build tools and automation
• Working knowledge of HTML and JavaScript
• Knowledge of internet protocols (in practice and by RFC) – especially TCP/IP, HTTP and DNS
• Superb communication skills, both written and verbal
• Excellent planning, prioritization and project/time-management skills – especially in a cross-functional context
• Flexibility to work in a novel, dynamic and extremely fast-paced environment

Desired Skills and Experience

Preferred Skills & Experience:
• Knowledge of CDN and DNS technology and best practices
• Knowledge of SSL procurement, management and implementation processes
• Strong troubleshooting skills spanning code, network, HTTP, DNS, etc.
• Experience running a production consumer 24x7 website at scale
• Bachelor’s Degree in Computer Science

http://www.linkedin.com/jobs2/view/18038552?trk=jserp_job_details_text

Senior Information Security Engineer – Security Assurance and Design | LinkedIn | Mountain View, California

Senior Information Security Engineer – Security Assurance and Design

LinkedIn - Mountain View, California

Posted 2 days ago

Other Details

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This is a preview of the Senior Information Security Engineer – Security Assurance and Design job at LinkedIn. To view the full job listing, join LinkedIn - its free!

Job description

Information Security Engineer – Security Assurance and Design, Mountain View, CA

LinkedIn is looking for an experienced Information Security Engineer to be an integral part of our house information security team. This team is responsible for protecting our infrastructure, applications, and, most importantly, our members.

The Security Assurance and Design team performs the following functions:
• Develop new security solutions and improve existing implementations – In coordination with engineering and operations staff, House security engineers will develop next generation security solutions for improving our security posture. They can act either as consultative subject matter experts or can own the design of a solution until it is handed off for regular operational maintenance.
• Coordinate key multi-disciplinary and department security efforts – Examples include DeviceID, strengthening production network and member data access control, workstation security improvements, and cloud security initiatives
• Security Oversight - Set security requirements, oversee compliance to standards and operational practices, sit on review boards for access control
• Participation in Audit Activities - PCI, SOX, EU Privacy Regulations, ISO self-assessments

Responsibilities:
• Proactively identify information security risks and develop solutions to mitigate those risks
• Conduct detailed security risk assessments on internal and member-facing applications and infrastructure
• Architect and design security-focused solutions, tools and services
• Define, review and enforce information security policy, standards and guidelines for business operations and technology implementations
• Evaluate and recommend new and emerging security products and technologies
• Participate in security compliance efforts (e.g., PCI DSS, SOX)

Requirements:
• Demonstrated experience and detailed technical knowledge in security engineering, system and network security, authentication and security protocols, cryptography, and application security • Experience with scripting (i.e. Python, Perl, Bash, Shell, etc.)
• Degree in Computer Science or equivalent with at least 5 years’ hands-on experience in security solution/implementation
• Extensive experience and expertise in security management, auditing methodology, technology risk assessments
• Proficiency in Linux/Solaris/MacOS/Windows platforms an good working knowledge of mobile technologies
• Firewall and Intrusion Detection Management experience
• Experience with commercial and/or open source security tools
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Self-motivated, positive attitude and a team player

http://www.linkedin.com/jobs2/view/18038555?trk=jserp_job_details_text

Senior Network Engineer | LinkedIn | Sunnyvale, CA

Senior Network Engineer

LinkedIn - Sunnyvale, CA

Posted 2 days ago

Other Details

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This is a preview of the Senior Network Engineer job at LinkedIn. To view the full job listing, join LinkedIn - its free!

Job description

Senior Network Engineer-Sunnyvale, CA

Our Global Network Engineering and Operations team is looking for an experienced network engineer that will be part of a team to support the company's production network supporting LinkedIn.com. The role will require both hands-on technical activities as well as contributing to future vision and development of LinkedIn's global network. This position is for Sunnyvale campus.

Responsibilities include:
•   Provision and troubleshoot LAN/WAN transport circuits.
•   Provision and apply traffic engineering policies.
•   Provision public and private peering relationships
•   Provision and deploy new POPs, Edge and Core Datacenter networks
•   Capacity planning.
•   Troubleshoot network performance issues.
•   Evaluate new routing and optical platforms
•   Troubleshoot and implement DWDM platforms.
•   Work with vendors to rectify faulty hardware and software.
•   Participate in on-call rotation, understanding the close ties with engineering and operations.
•   Contribute to and implement scaling backbone and edge architectures

Skills:
•   5+ years’ experience as a network engineer for a content or network provider.
•   Extensive experience with BGP, ISIS/OSPF, MPLS-TE.
•   Extensive experience with Cisco and Juniper routing and switching platforms.
•   Familiarity with scripting language strongly desired but not required

Education:
•   Degree in Computer Science or similar area of study required

http://www.linkedin.com/jobs2/view/18038560?trk=jserp_job_details_text

Senior Service Operations Engineer, Monitoring and Measurement | LinkedIn | Mountain View, California

Senior Service Operations Engineer, Monitoring and Measurement

LinkedIn - Mountain View, California

Posted 2 days ago

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Desired Skills and Experience

Senior Network Capacity and Planning Engineer | LinkedIn | Sunnyvale, CA

Senior Network Capacity and Planning Engineer

LinkedIn - Sunnyvale, CA

Posted 2 days ago

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Job description

Senior Network Capacity and Planning Engineer

Our Global Network Engineering and Operations team is looking for an experienced network capacity and planning engineer that will be part of a team to support the company's production network supporting LinkedIn.com. The role will require both hands-on technical activities as well as contributing to future vision and development of LinkedIn's global network. This position is for Sunnyvale campus.

Responsibilities include:

Create and enhance models that characterize architecture guidelines to affect network capacity decisions.
Build and manage modeling outputs for data driven decision-making.
Conduct bottle-neck analysis and investigate the impact of network changes
Create simulations in a lab to push the envelope on capacity and influence network design changes.
Build cost models.
Investigate and implement tooling for capacity planning.

Qualifications:

Masters degree in Computer Science or Mathematics.
Experience working on network planning and capacity problems at scale for large content networks.
Experience in forecasting, simulations, performance metrics and operational research.
Experience with MPLS backbone and data centers at scale.
Data driven and passionate about numbers.

http://www.linkedin.com/jobs2/view/18039019?trk=jserp_job_details_text

Senior Technical Program Manager-SNA | LinkedIn | Mountain View, California

Senior Technical Program Manager-SNA

LinkedIn - Mountain View, California

Posted 2 days ago

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Senior Technical Program Manager, SNA -Mountain View, CA

LinkedIn is looking for a mid-to-senior level software engineering leader to work within program management in LinkedIn's Search, Network, and Analytics (SNA) team. This candidate will drive our Tracking and Data Quality programs, which are highly complex due to their horizontal nature, impact to LinkedIn’s product development, and external reporting of user-engagement metrics.

The ideal candidate will have demonstrated solid leadership in defining roadmaps, executing programs, and training employees to adopt new processes and tooling that he/she helped design.

This candidate is expected to perform using best software engineering management practices for initiating, planning, and executing large scale, cross functional, organizational- and company-wide critical programs.

This candidate will have an excellent balance of people, organizational, technical, and communication skills. Interaction and leadership across functional lines through influence is essential.

Responsibilities:

- Own and drive process improvement opportunities and solutions across Engineering, particularly within SNA
- Interact comfortably in one-to-one meetings with individual technical contributors, senior engineering leaders, as well as coaching teams of engineers and presenting to large groups
- Have laser-like focus on project execution and ensure forward momentum
- Lead efforts to resolve project conflicts and establish appropriate resolution paths
- Manage dependencies between multiple projects
- Mentor individuals in best practices for planning and execution
- Develop strong partnerships with technology and business leaders
- Assess and mitigate risk exposure
- Manage resource planning

Requirements:

- 8+ years of full time program management experience within an engineering or technical department
- 5+ years of direct experience with process engineering
- Strong practical and advanced theoretical understanding of managing the life-cycle of multiple large-scale programs and projects, with attention to detail
- Effective communication skills; skilled at cross-functional and cross-organizational communication
- Strong experience and good understanding of software engineering practices
- Adept at proactive change management and training across all levels of the organization to increase adoption of new/revised processes and tools
- Exposure to consumer web-app companies preferred
- Familiarity with Agile methods and practices through multiple teams (Scrum and Kanban) preferred
- BS minimum

http://www.linkedin.com/jobs2/view/18039024?trk=jserp_job_details_text

Senior Information Security Engineer, Vulnerability Research and Assessment | LinkedIn | Mountain View, California

Senior Information Security Engineer, Vulnerability Research and Assessment

LinkedIn - Mountain View, California

Posted 2 days ago

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Job description

Information Security Engineer, Application Security and Penetration Testing-Mountain View, CA

LinkedIn is looking for a motivated Senior Information Security Engineer to be an integral part of our house information security team. This team is responsible for protecting our infrastructure, applications, and, most importantly, our members. This candidate will be particularly responsible for identifying new vulnerabilities and responding to existing vulnerabilities within the organization.

Responsibilities:
• Research threats and attack vectors that impact LinkedIn's applications and infrastructure.
• Assess new and existing applications and system deployments for vulnerabilities and design flaws, and prioritize remediation efforts based on risk.
• Evaluate new products and technologies, including potential acquisitions.
• Seek and destroy latent pockets of vulnerability and security weakness wherever they may be.
• Devise and bolster defenses through secure-by-default frameworks, architectures, and processes.
• Educate and advocate for security improvement throughout the LinkedIn ecosystem.
• Build testing tools and platforms to encourage reusable and measurable approaches to assessment.
• Respond to external vulnerability researcher inquiries and vulnerability reports.

Requirements:
• Demonstrated experience and detailed technical knowledge in application security and development.
• Experience with web application assessment, network penetration testing, and vulnerability research.
• Degree in Computer Science or equivalent with at least 5 years’ hands-on experience in security solution/implementation.
• Extensive experience and expertise in security management, auditing methodology, and technology risk assessments.
• Experience with commercial and/or open source security assessment tools.
• Proficiency in JavaScript, Python, or Ruby, or equivalent programming knowledge in C or C++.
• Ability to document and explain risks and vulnerabilities to technical stakeholders.

http://www.linkedin.com/jobs2/view/18051932?trk=jserp_job_details_text

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Thursday 7 August 2014

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Client Technology Specialist

IT Operations

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Senior Software Engineer - API

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Sunday 3 August 2014

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LinkedIn - Mountain View, California

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