Showing posts sorted by date for query Austin. Sort by relevance Show all posts
Showing posts sorted by date for query Austin. Sort by relevance Show all posts

Saturday 2 August 2014

Software Engineer | HostGator.com | Austin, Texas, United States


Software Engineer | HostGator.com | Austin, Texas, United States


Software Engineer
Tracking Code
019HG100
Job Description
HostGator is looking for a Senior Perl Developer to join our dedicated team of developers that will present you with frequent opportunities to get your good work in front of our several million customers.  This is a perfect opportunity for a capable self-starter with a demonstrated ability to own and drive development projects from start to finish.  In addition, the ideal candidate will be a natural leader.  This role is 50% development and 50% developing developers.
What you need for this job: 
  • A very high proficiency in Perl programming for web applications and system administration
  • Minimum of 5+ years of experience in Perl development
  • Proven leadership skills and experience mentoring junior developers
  • Ability to author Perl modules and subroutine packages
  • Solid understanding of multidimensional data structures, references, regular expressions
  • Experience in the complete LAMP stack
  • High degree of familiarity with additional languages:  Python, PHP, SQL, HTML, CSS, JavaScript, etc.
  • Superb communication skills, both written and spoken
  • Some working experience in systems/database administration and tuning
  • Perform complex product design activities, which may require extensive research and analysis
  • Document the development work that you’re responsible for

Attitude: 
  • High level of accountability for product portfolio performance
  • Tenacious, determined self-starter, ruthless seeking incremental and transformational value
  • Strong sense of pride and ownership and a demonstrated willingness to go the extra mile
  • Team player willing to pitch in for the greater good
  • Strong commitment to customer satisfaction

Job Location
Austin, Texas, United States
Position Type
Full-Time/Regular 
 
https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=82&company_id=17060&version=2&source=ONLINE&jobOwner=992273&aid=1 
 
 
 

Manager, IT End User Support | HostGator.com | Austin, Texas, United States


Manager, IT End User Support | HostGator.com | Austin, Texas, United States


Manager, IT End User Support
Tracking Code
012HG340
Job Description
The role:
Hands-on operational management of company Tier 2 end-user support function and staff for designated regions including remote users, primary escalation point for both customer service and technical issues impacting end users.. Oversight of EUS asset management for area(s) of responsibility including procurement, inventory, and life cycle management. Staff management and development for all teams.
 What you will do:
  • Responsible for the provisioning of end user systems, software, and related equipment across all designated locations
  • Responsible for, as required, the support of infrastructure (servers, storage, etc.), LAN equipment and connectivity, and end-user telephony equipment in areas of responsibility
  • Coordinate with other IT functions to ensure the overall stability and efficiency of user computing environments
  • Assists manager in the establishment of SOPs pertaining to end-user computing; develop SOPs across IT as requested and needed
  • Manage local vendor relations for end-user hardware/software, including related licensing compliance and all maintenance contracts and renewals and ensure compliance with global IT vendor and purchasing standards
  • Responsible for computer-related inventory and assets in accordance with established company policies
  • Responsible for life-cycle management of end-user devices, including developing and maintaining replacement and roll-out plans, and  disposal of obsolete equipment
  • Ensure ticketing system and service desk tools are utilized by staff in accordance with global IT standards
  • Responsible for meeting SLAs/SLOs applicable to areas of responsibility
  • Provides leadership, management, and mentoring to staff including training, goal setting, and annual reviews
  • Stays current on emerging technologies and industry changes
Required Skills
What you need to do this role:  
  • Advanced troubleshooting and root cause analysis skills with Linux and Windows platforms
  • Strategic thinking and an understanding of industry best practices
  • Experience in managing technical staff
  • Experience in negotiating large-scale contracts and vendor management
  • Familiarity with all aspects of ITS including applications, operations, and technical services
  • Strong project management skills
  • Strong written and verbal communication skills
  • Ability to effectively manage and leverage resources across geographically disperse locations
  • Proven track record managing and leading multiple projects to successful conclusion with measurable results.
Job Location
Austin, Texas, United States
Position Type
Full-Time/Regular 
 
 
https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=70&company_id=17060&version=2&source=ONLINE&jobOwner=992273&aid=1 
 
 
 

Front End Engineer | HostGator.com | Austin, Texas, United States


Front End Engineer | HostGator.com | Austin, Texas, United States


Front End Engineer
Tracking Code
024HG100
Job Description
The role:
You will be a part of the team driving the look and feel of the largest web hosting company in the country. With the explosive growth of the company has come an intense move toward modern interface design. Right now, you will have the opportunity to help shape what that means as we move forward. With your design input and technical knowledge, we will continue to move the company into the forefront of the modern web.

What you will do:
  • Design and build new interfaces for customer-facing and internal tools
  • Refresh old designs of existing pages
  • Research and test new ideas to ensure usable and intuitive designs
  • Wherever possible, implement new technologies to improve performance

What will this require?
  • BA/BS degree in a technical field (or 4 years related experience)
  • 2 years related experience
  • Significant knowledge of jQuery, AJAX, CSS, HTML
  • Experience with object-oriented JavaScript
  • A good creative sensibility, and experience in Interface Design
  • Portfolio of work examples

Preferred Qualifications:

  • Experience with responsive layouts
  • Experience with a CSS preprocessor (Sass, LESS, etc)
  • Experience with Bootstrap
  • Development experience with a back-end programming language
  • Experience with version control
Job Location
Austin, Texas, United States
Position Type
Full-Time/Regular 
 
 
https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=84&company_id=17060&version=2&source=ONLINE&jobOwner=992273&aid=1 
 
 
 

Technical Support Engineer Tier I | HostGator.com | Austin, Texas, United States


Technical Support Engineer Tier I | HostGator.com | Austin, Texas, United States


Technical Support Engineer Tier I
Tracking Code
100HG320
Job Description
HostGator.com is seeking talented and passionate individuals looking to pursue a career in Technical Support/Customer Service at one of the world's leading web hosting companies. With over 9 million hosted domains and counting, we are growing fast! We currently have openings on day, night, and graveyard shifts in both our Houston, Texas and Austin, Texas office locations. This is not a typical technical support representative role! We want people who can identify customers’ needs and consistently meet their expectations. If that’s you, read on!

The Role:
As a Technical Support Representative at HostGator.com, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services. Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information. These customers need your help with issues that they cannot resolve on their own.
Required Skills

What you will do:
You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services. When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability. You will have the support of your peers, supervisors, resource pages, and more to aid you in the process. Your goal is to ensure that the customer has a positive experience with their product/service.

What you bring to the table:
  • Your ability to woo others with your written and verbal communication skills in the English language
  • Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
  • Your attention to detail to ensure customers have the best experience possible while meeting departmental goals
  • Your reliability to work assigned shifts and complete work as expected
  • Your experiences in the areas of technical support and customer service
  • Your proven ability to learn and understand the many web hosting technologies quickly and accurately(knowledge and experience with cPanel, DNS, FTP, WHM is a plus!)
  • Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience





Job Location
Austin, Texas, United States
Position Type
Full-Time/Regular 
 
 
https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=76&company_id=17060&version=2&source=ONLINE&jobOwner=992444&aid=1 
 
 
 

Technical Support Engineer Tier I | HostGator.com | Houston, Texas, United States


Technical Support Engineer Tier I | HostGator.com | Houston, Texas, United States


Technical Support Engineer Tier I
Tracking Code
100HG320
Job Description
HostGator is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with one of the world's leading web hosts and provide exceptional customer service on a consistent basis. HostGator currently has openings on the day, night and graveyard shifts in its Houston or Austin, Texas locations.
The Role: 
  • Front line support via live chat and telephones.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
  • Provide technical support for level one escalation issues via helpdesk.
  • Performs miscellaneous job-related duties as assigned.
Required Skills

What you will do in this role: 
  • Excellent written and verbal communication skills in the English language.
  • Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
  • Outstanding customer service skills and a dedication to the customer service experience.
  • Dependable to be at work during assigned shifts and to complete work as expected.
  • Knowledge of FTP, DNS, cPanel and WHM preferred.
  • Ability to multitask and meet specific goals set by supervisors and management.
  • Experience with documenting procedures.
  • Ability to troubleshoot basic web hosting and technical procedures as needed.

What you bring to the table:
  • Your ability to woo others with your written and verbal communication skills in the English language
  • Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
  • Your attention to detail to ensure customers have the best experience possible while meeting departmental goals
  • Your reliability to work assigned shifts and complete work as expected
  • Your experiences in the areas of technical support and customer service
  • Your proven ability to learn and understand the many web hosting technologies quickly and accurately(knowledge and experience with cPanel, DNS, FTP, WHM is a plus!)
  • Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience

Job Location
Houston, Texas, United States
Position Type
Full-Time/Regular 
 
 
https://endurance-openhire.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfo&jobid=75&company_id=17060&version=2&source=ONLINE&jobOwner=992444&aid=1 
 
 
 

Wednesday 9 July 2014

Sr. Software Engineer #927 | Wincor Nixdorf | TX - Austin


Sr. Software Engineer #927 | Wincor Nixdorf | TX - Austin


Sr. Software Engineer

Location: TX - Austin Headquarters
Job Code: 927
Division: Professional Service
Employment duration: Full time
FLSA Status: Exempt
Position Type: Standard
Shift:
Travel Requirements: None

Description

Minimum Requirements:
  • Minimum Education: Bachelor's Degree required in Computer Science, Information Systems, or related field.
  • Minimum Experience: 3 years job related work experience.
  • Required Knowledge, Skills, & Abilities:
     
    • Experience and understanding of multiple programming languages, systems, as well as data design and project management methodologies.
    • Ability to convert business requirements into technical specifications.
    • C++, Java, HTML, JavaScript. Windows XP and Windows 7
    • Basic network knowledge
    • System and data security
    • NDC and DDC 912 message protocols, Web Services
    • XFS knowledge a plus
    • Payment systems and self-service systems experience a plus
Additional Job information:
Wincor Software experience a plus, ATM banking experience a must.
Job Summary:
 
Develops, maintains, and integrates application software, related project management activity, and production support.
  • Works closely with internal and external clients, business analysts, and team members to understand business requirements.
  • Develops and integrates application software, including unit testing and implementation efforts. Continues to maintain and support software after implementation. Responsible for the more complex work and assignments. May act as a lead on activities of the team.
Job Duties and Responsibilities:
 
  • Works on multiple projects at a time as a member of each project team, may act as a project leader.
  • Participates on project teams, systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and more complex production support.
  • Assists and develops the project scope of multiple complex projects with assistance from the project team and serves as a project point of contact when necessary.
  • Leads and/or participates in project-planning sessions with clients, business analysts, and team members to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments.
  • Conducts unit tests ensuring system meets the needs of client and business based on technical documentation.
  • Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces.
  • Makes complex modifications to existing software applications and modules in accordance with technical specifications and division standards; reviews effort to ensure compliance to application standards.
  • Provides application support as needed during regular and after hours support
  • Trouble shooting based on traces and logs.

  •  
  •  
http://ch.tbe.taleo.net/CH09/ats/careers/requisition.jsp?org=WINCORNIXDORF&cws=1&rid=927 
      

Software Engineer #928 | Wincor Nixdorf | TX - Austin


Software Engineer #928 | Wincor Nixdorf | TX - Austin


Software Engineer

Location: TX - Austin Headquarters
Job Code: 928
Division: Professional Service
Employment duration: Full time
FLSA Status: Exempt
Position Type: Standard
Shift:
Travel Requirements: None

Description

Software Engineer - Job Description
Minimum Requirements:
  • Minimum Education: Bachelor's Degree required in Computer Science, Information Systems, or related field.
  • Minimum Experience: 2 years job related work experience.
  • Required Knowledge, Skills, & Abilities:
    • Experience and understanding of multiple programming languages, systems, as well as data design and project management methodologies. Ability to convert business requirements into technical specifications.
    • C++, Java, HTML, JavaScript. Windows XP and Windows 7
    • Basic network knowledge
    • System and data security
    • NDC and DDC 912 message protocols, Web Services
    • XFS knowledge a plus
    • Payment systems and self-service systems experience a plus

Additional Job information:
Wincor Software experience a plus, ATM banking experience a must.
Job Summary:
 
  • Develops, maintains, and integrates application software, related project management activity, and production support.
  • Works closely with internal and external clients, business analysts, and team members to understand business requirements.
  • Develops and integrates application software, including unit testing and implementation efforts. Continues to maintain and support software after implementation. Responsible for the more complex work and assignments.
Job Duties and Responsibilities:
 
  • Works on multiple projects at a time as a member of each project team.
  • Participates on project teams, systems and data analysis, design, development, integration, and enhancement activities, as well as related maintenance and more complex production support.
  • Assists and develops the project scope of multiple complex projects with assistance from the project team and serves as a project point of contact when necessary.
  • Conducts unit tests ensuring system meets the needs of client and business based on technical documentation.
  • Provides design recommendations, develops application and custom integration solutions, including major enhancements and interfaces.
  • Makes complex modifications to existing software applications and modules in accordance with technical specifications and division standards; reviews effort to ensure compliance to application standards.
  • Provides application support as needed during regular and after hours support as needed.
  • Trouble shooting based on traces and logs.

  •  
http://ch.tbe.taleo.net/CH09/ats/careers/requisition.jsp?org=WINCORNIXDORF&cws=1&rid=928 
       

Software Developer #924 | Wincor Nixdorf | TX - Austin


Software Developer #924 | Wincor Nixdorf | TX - Austin


Software Developer

Location: TX - Austin Headquarters
Job Code: 924
Division: Professional Service
Employment duration: Full time
FLSA Status: Exempt
Position Type: Standard
Shift:
Travel Requirements: None

Description

Job Responsibilities:
This role would be responsible for handling the following types of activities:
  • Application server administration (installation, configuration, monitoring, updating, support).
  • Support for application integration (database connection, JMS, WebService, service bus).
  • Experience with high performance and high availability applications.
  • Database server administration (installation, configuration, monitoring, updating, support, SQL).

Technical Knowledge:
  • Operating system knowledge: Windows Server versions, Linux Server version, Unix Server versions
  • Infrastructure Knowledge (depending on customer environment): Clustering, load balancing devices and technologies, experience with shared infrastructure environments, SSL
  • Application knowledge:
    • JAVA (JBoss, Websphere depending on customer environment), Windows Services/Win32 applications
    • browser technology/terminology (HTTP, HTML, AJAX, SOAP, CSS, Javascript)
  • Development Knowledge:
    • HTML, AJAX, SOAP, CSS, Javascript
  • Knowledge and troubleshooting experience with infrastructure: Server hardware, networking, SAN/NAS ( if applicable), client/server communication, web based applications
  • Large scale client deployments.
  •  
  •  
http://ch.tbe.taleo.net/CH09/ats/careers/requisition.jsp?org=WINCORNIXDORF&cws=1&rid=924 
   

Monday 7 July 2014

Software Engineer # 489 | FactSet Research System Inc. | Austin TX US


Software Engineer # 489 | FactSet Research System Inc. |  Austin TX US


Software Engineer

Job Code : 489
Location : Austin TX US 78701
Job Type : Full Time
Career Level : Experienced (Non-Manager)
Education : Bachelor's Degree
Category : Software Engineering
Job Description :

The Analytical Product Engineering department is looking for a motivated Software Engineer to join the Portfolio Infrastructure team. This team is responsible for the underlying infrastructure layer that delivers client data to the Portfolio Analysis application, one of FactSet’s flagship products.
 
The Portfolio Infrastructure team in Austin is responsible for products that range from front-end applications, such as Data Central and Quick Portfolio, to back-end infrastructures that include OFDB portfolio data storage, the Client Portfolio Data maintenance system, client usage, and OFDB related fql and screening code support. This team is also expanding into the realm of developing and supporting the infrastructure needed to make PA a performance system. As a member of the team, you will be responsible for the full software development life-cycle of these products, from requirements analysis, design and implementation, to engineering testing and maintenance of the software. Integrating new enhancements and features, maintaining existing software and being available as a resource of expert knowledge in these products for other groups is an integral part of this team’s responsibilities. In addition, you will also work closely with product developers in the design, development and deployment process.
 
This is an exciting time to join our team in Austin as we work to grow and expand into new areas of responsibility and take on challenging new projects.

 
Job Requirements :

Required Skills
  • BS in Computer Science
  • Strong working knowledge of data structures, algorithms, programming principles and object-oriented and functional programming design methodologies
  • Strong C++ and scripting skills (e.g. Perl, DCL, etc.)
  • Willing to work on both front-end UI and back-end modules, as well as creating stand-alone utilities
  • Strong analytical and problem solving skills
  • Strong technical and non-technical communication skills
  • Self-motivated, proactive, independent and willing to explore new things
  • Works well in a collaborative team environment
 
Desired Skills
  • Experience with web application development (Javascript, HTML5, etc…)
  • Experience with Linux and/or VMS development environment
  • Knowledge of the FactSet client environment
  • Knowledge of FDB technology, and/or other database technologies
 
FactSet Research Systems is a major supplier of online integrated financial and economic information for analysts, portfolio managers, investment bankers and other financial professionals. FactSet combines more than 200 databases into a single online information system that is a comprehensive, one-stop source of financial information and analytics.
 
FactSet, a leading provider of financial information and analytics, helps the world’s best investment professionals outperform. In 2012, FactSet was ranked as one of Fortune’s “100 Best Companies to Work For” for the fourth time. With over $806 million in annual revenues, FactSet is headquartered in Norwalk, Connecticut and employs over 5,700 people globally.
 
To find out more about the opportunities FactSet has to offer you, please visit us at http://www.factset.com/careers.


It is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
 
 
 




Wednesday 4 June 2014

Senior Software Engineer, .NET #13000CE | Blizzard Entertainment | Irvine, California, United States


Senior Software Engineer, .NET #13000CE | Blizzard Entertainment | Irvine, California, United States


Senior Software Engineer, .NET
Corporate Applications
Office: Irvine, California, United States
Blizzard Entertainment's corporate applications team is currently looking for an experienced software engineer to join our corporate applications engineering team in Irvine, CA or Austin, TX. This person will design and develop internal applications that aid the company and our players. The ideal candidate is a .NET expert, has successfully delivered robust solutions that can handle high-load situations, and isn't scared of ambiguity or tight deadlines. This person must have a passion for new technology, and keep up to date with industry tools and trends. We're looking for someone who always strives for elegance and simplicity, loves games, and wishes to help Blizzard Entertainment retain its position at the forefront of game development and customer service.

Requirements
  • A minimum of 6 years’ experience working on the .NET platform, including experience with .NET 4.0
  • Experience managing high-performing teams through the entire development lifecycle
  • Experience architecting and developing integration projects using WCF and web services
  • Experience with both ASP.NET and Windows Forms applications
  • Experience developing and optimizing SQL Server based applications
  • Bachelor’s degree or higher in computer science or a related field
  • Excellent communication skills
  • Working knowledge of various SDLC methodologies (waterfall, agile)
Pluses
  • Microsoft development certification
  • Management experience
  • Experience with MySQL and /or Oracle
  • Fluency in another language
 Applicants must submit (i) a cover letter, (ii) and a resume. Only resumes with cover letters will be considered.


Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 




Web Front End Engineer #13000JK | Blizzard Entertainment | Austin, Texas, United States


Web Front End Engineer #13000JK | Blizzard Entertainment | Austin, Texas, United States


Web Front End Engineer (Austin)
Battle.net
Office: Austin, Texas, United States
Blizzard Entertainment is seeking a web front end engineer to join the Battle.net team in Austin, Texas. This engineer can expect to maintain and implement new features for customer-facing websites, including the World of Warcraft, StarCraft II, Diablo III, support, and account management web applications.

The web front end engineer would enjoy collaborating with user experience designers, graphic designers, back end engineers, other front end engineers, and producers to create epic and efficient applications used by millions of people worldwide. The ideal candidate is aware of web technology trends, familiar with browser compatibility nuances, and is eager to apply the latest tools and techniques to enable an engaging out-of-game experience.

Requirements
  • Expert knowledge of CSS, JavaScript, and DOM
  • Extensive experience with Ajax and JavaScript libraries
  • Experience using an MVC framework
  • Familiar with HTTP and basic networking concepts
  • Basic proficiency with Photoshop
  • Self-motivated, and able to independently identify and implement needed improvements
  • A passion for web development and gaming
Pluses
  • Professional UX or information architecture experience
  • Experience authoring websites for mobile devices
  • Experience implementing high-performance interfaces with HTML 5 APIs
  • Experience leading a small team and / or major projects
  • Contributions to open-source projects or personal projects
  • Strong knowledge of object-oriented programming in languages like Java, C++, Objective-C, or equivalent
  • A degree in computer science, human-computer interaction, or a related field

Applicants must submit (i) a cover letter, (ii) and a resume. Only resumes with cover letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 

Software Engineer, C++ #140007P | Blizzard Entertainment | Austin, Texas, United States


Software Engineer, C++ #140007P | Blizzard Entertainment | Austin, Texas, United States


Software Engineer, C++ (Austin)
Battle.net
Office: Austin, Texas, United States
The Battle.net team is obsessed with building the ultimate online platform for world-wide online entertainment experiences, and we need your help to make that happen!  

Does working on the world’s most used, most demanding online games services and tools appeal to your inner geek?

Do you have passion for online, hyper connected, network technology? How epic a programmer are you? Apply to find out!
  
Battle.net handles a large number of projects that are not tied to individual games, but shared among all of Blizzard’s games, past, present, and future. These include new technology, player matching, social interaction, installation and patching, downloading, client streaming, build systems, big data highly available scalable systems, and more.

Requirements
  • C++ skills, you know it, you love it
  • Bachelor's or Master's degree in Computer Science, Mathematics, or equivalent years of experience
  • Passion and belief in Blizzard’s core values
Experience with any or all of the following will go far with our teams:
  • Multiple platform development (Linux, Windows, OSX)
  • Networking ( e.g. Security, HTTP, SNMP, SMTP, FTP, TCP/UDP protocols)
  • Scripting language (e.g. Python, Lua)
  • Database development (e.g. MySQL, Oracle)
  • Low-level network knowledge and diagnosis including packet capture (e.g. tcpdump, Wireshark), routing, firewalls, DHCP, DNS, NAT busting
Battle.net has teams that:
  • Produce the Battle.net application (found here), which allows players to launch, patch, get news about their favorite Blizzard games and try new ones. The App Team is best for engineers who enjoy keeping pace with an ever-changing tech-scape and appreciate the unique challenges of customer-facing applications.
    • Primary tech: Cross-platform C++, Qt, Boost
  • Create the game services (social functionality, achievements, match making, billing, authorization) that allow our players to login, meet up with friends or find new ones to play against.  Make the tools to connect clients, monitor and graph the usage of the millions of players that play every day. If your engineering passion lies in problem solving, Game Service might be the group for you.
    • Primary tech:  C++, Python, MySQL, and Linux debugging
  • Allow the seamless downloading and updating of the many games and upgrades that Blizzard provides on a regular basis. Engineers with superior focus and attention to detail will feel right at home in Distribution Service.
    • Primary tech: C++, Python, data identification, and management algorithms
Required Application Materials
  • Resume
  • Cover Letter which should include:
    • Why you are interested in working at Blizzard
    • What games you are currently playing
**Only submittals with Cover Letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 

Senior User Experience Designer #1400045 | Blizzard Entertainment | Austin, Texas, United States



Senior User Experience Designer #1400045 | Blizzard Entertainment | Austin, Texas, United States


Senior User Experience Designer (Austin)
Battle.net
Office: Austin, Texas, United States
We are looking for a senior UX designer who is oozing with curiosity but can still fit their head in the door for our Austin office. We believe in teamwork and having fun, so don’t expect to be a one-man wolf pack. If selected, you will create and support solutions for our gamers mostly with our customer service (CS) group which includes touching Battle.net, the support site, and the Warcraft game site. Your main goal would be to increase player satisfaction through customer service and increase the CS team’s efficiency. As the main point of contact for UX in our Austin office, this opportunity will favor someone who can build relationships in Austin and in our Irvine headquarters while still having an entrepreneurial spirit.

Responsibilities
  • Understand what our users are doing and why – analytics, competitive analysis, and support research team.
  • Define problems and opportunities – analysis of our users and reps combined with our business needs that you’ll form into stories.
  • Create stuff to show the solutions – wireframes, flowcharts, prototypes, feature matrices, strategy, designs, constraints, oh my.
  • Iterate based on “validated learning” – more flowcharts, wires, designs, and collaborate with research team for usability.
  • Deliver and follow through – launch your ideas which means working from kickoff through development and getting sign-off along the way (e.g. final wires and flows, specs, use cases, error states) and doing post launch analysis.
Requirements
  • Serious passion for user-centered design
  • Examples of highly detailed wireframes and designs
  • Examples of easily digestible story-based solutions
  • Examples of both data-driven decision making and instinct based decision making
  • Experience and examples creating websites, software applications, interactive spaces, games, and / or mobile applications
  • Experience conducting in-context observations and interviews
  • Knows the difference between a project goal and a requirement
  • Plays nice with others - graphic designers, developers, producers, executives, and the lunch lady
  • Both a conceptual thinker and a detailed designer
  • Can prototype your ideas – whether high or low fidelity using the Adobe Suite, HTML, and / or Axure
  • Easily adapts and learns new things whether it’s a new prototyping tool, design process, or game
  • A minimum of 4 years’ experience as a UX designer, information architect, visual designer, interaction designer, or similar
  • A minimum of 10 years’ experience if interested in a more senior role
  • Understands that not everything you do will be a conceptual project
  • Laid back, but can unleash the fire in your belly to get things done
  • Loves puppies
 Required Application Materials
  •  Resume
  • URL or PDF of your portfolio
  • Cover Letter which should include:
    • Why you are interested in working at Blizzard
    • What games you are currently playing 
**Only submittals with Cover Letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 

Senior Software Engineer, Java #13000AH | Blizzard Entertainment | Austin, Texas, United States



Senior Software Engineer, Java #13000AH | Blizzard Entertainment | Austin, Texas, United States


Senior Software Engineer, Java (Austin)
Battle.net
Office: Austin, Texas, United States
Blizzard Entertainment is looking for a senior software engineer to join its elite Battle.net team.  We want to hear from seasoned engineers who will put their experience and enthusiasm to good use, helping the team produce the most epic customer-facing site experiences possible. You’ll be responsible for creating new (and improving existing) applications in a high-load, high-availability environment, as well as helping to drive architecture and best practices across the team. As a senior software engineer, you’ll be expected to be a strong individual contributor in addition to effectively working with the team to drive project success, and have the proven ability to release quality software in a rapid development lifecycle. The ideal candidate must be passionate about technology, the web, video games, and a desire to work in a creative, challenging and rewarding environment.

About Battle.net

Our Battle.net team develops all our customer-facing web sites, ranging from account management and e-commerce sites, to community forums and character profiles for multiple global regions, extending, supporting, and enhancing the epic game experience and polish Blizzard is known for.

Requirements
  • Bachelor’s degree in computer science, or related field, or equivalent training, and professional experience
  • A minimum of 6 years’ industry experience building web applications
  • Expert programming skills, including experience with Java, and application development for the web
  • Expert analysis, troubleshooting, and debugging skills
  • Expert knowledge of computer science fundamentals, including algorithms, data structures, and design patterns
  • Strong knowledge of enterprise architectures, and patterns
  • Experience in designing and building scalable, reliable, maintainable, testable, secure architectures for mission-critical applications
  • Comfortable with Linux / UNIX, Apache, and Tomcat
  • Thorough understanding of web-related technologies (e.g. HTML / XHTML, HTTP, SOAP, REST, TCP / IP, DNS, Message Queuing)
  • Experience with data modeling in one or more modern relational databases and SQL
  • Experience working in a team environment on multiple simultaneous projects
Pluses
  • Experience working on Blizzard Entertainment community fan-sites
  • Experience working with non-SQL datastores
  • Experience in multiple different languages, web frameworks, containers, and datastores
  • Experience mentoring junior developers
Applicants must submit (i) a cover letter, (ii) and a resume. Only resumes with cover letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 

Lead Software Engineer, Java #13000AM | Blizzard Entertainment | Austin, Texas, United States



Lead Software Engineer, Java #13000AM | Blizzard Entertainment | Austin, Texas, United States


Lead Software Engineer, Java (Austin)
Battle.net
Office: Austin, Texas, United States
Blizzard Entertainment has an opening for an experienced and enthusiastic lead software engineer to join our Battle.net web team in our Austin office!  

So, what will you be doing? As the lead software engineer, you’ll be doing exactly that - leading a team of talented engineers – to help develop scalable and high performance web sites and core platform services.  This role focuses on server-side engineering and architecture, while interfacing with front-end engineering and related design teams to push the boundaries of interactivity, integration, and quality that Blizzard products are known for. Take a look below at the requirements to get a better sense of what we’re after; if you’ve got a decade of strong experience and your passion for the discipline burns as bright as ever, we’d love to hear from you.

What can we tell you about our team? Well, here on Battle.net web we handle Alexa™ top-ranked sites like Blizzard.com and Battle.net that attract millions of passionate fans every week.  Our forums, blogs, character profiles, leaderboards, item databases, etc., get millions of views each day.  Our account and payment infrastructure handles millions of transactions for the StarCraft, Diablo, and World of Warcraft franchises, for multiple regions around the globe.  We work with every other department within Blizzard to deliver a new level of engagement for our global audience. We truly love our work, and we’re constantly challenging ourselves to elevate our game with each new project. And we also like to have a lot of fun…we are in Austin, after all, how could we not?

Requirements
  • Expert programming skills, including experience with Java
  • A minimum of 10 years’ professional programming experience
  • Strong understanding of scalable and high-performance server architecture
  • Strong security knowledge
  • RDBMS development experience (MySQL, Oracle)
  • Excellent communication skills and strong leadership experience
  • Bachelor's or Master's degree in Computer Science, Mathematics, or equivalent experience
  • Passion for technology and video games
Pluses
  • Strong understanding of Linux / UNIX servers
  • Knowledge of SOAP and RESTful web services
  • UML diagramming experience (class, sequence)
Applicants must submit (i) a cover letter, (ii) and a resume. Only submittals with cover letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer. 
 
 

Engineering Manager | Blizzard Entertainment | Austin, Texas, United States



Engineering Manager | Blizzard Entertainment | Austin, Texas, United States


Engineering Manager (Austin)
Battle.net
Office: Austin, Texas, United States
Battle.net is seeking a highly motivated, positive, and experienced technical manager to encourage, advance, and support our engineers and engineering culture.

The engineering manager's job is to monitor and manage the progress of their direct reports as it relates to the projects their direct reports are a part of. This includes assessing their capabilities, providing information to leads doing work / team assignments, helping to define their individual work standards, motivating and monitoring them, reviewing progress both with individuals and relevant management, handling any necessary coaching and counseling, and performance appraisals.

The engineering manager is an engineer, but focuses on the progress and potential of their direct reports.The engineering manager does not do any development or project management.

Responsibilities
  • Offer guidance to department leadership to design and modify the organization.
  • Help assign work responsibilities and allocate people to projects.
  • Help develop individual work standards and objectives.
  • Maintain and improve motivation and commitment.
  • Monitor and review each individual's progress.
  • Provide coaching (IDPs, mentoring, one-on-ones).
  • Counseling as needed (including PIPs and other corrective / disciplinary actions).
  • Conduct regular performance appraisals.
  • Promote the engineering culture and "learn & grow" philosophy.
  • Evolve development guidelines, practices and principles for the department.
  • Drive recruitment efforts.
Requirements
  • Extensive development experience primarily with C / C++, and / or Java
  • History of managing, coaching, and mentoring engineers
  • Exceptional verbal and written communications skills
  • Experience with staffing and team building
  • Knowledge of various project management methodologies and practices
  • Approachable, relaxed, and friendly demeanor
  • Unrelenting self-motivation and initiative
Pluses
  • Degree in management, computer science, engineering, or equivalent professional training
  • A passion for video games
Required Application Materials
  • Resume
  • Cover Letter which should include:
    • Why you are interested in working at Blizzard
    • What games you are currently playing
**Only submittals with Cover Letters will be considered.

Blizzard Entertainment, Inc. and its affiliated companies is an equal opportunity and affirmative action employer.