Linux Systems Administrator #13000JW | Blizzard Entertainment | Irvine, California, United States
inux Systems Administrator
IT - Network Operations
Office: Irvine, California, United States
Blizzard
Entertainment is seeking talented IT systems admins, and we know we’re
not alone in our search. So why Blizzard? Because it’s a haven for our
kind! Our unique blend of opportunity, environment, and people all help
make Blizzard the studio worthy of your career. You’ll be joining a
network operations team that attacks challenges and crafts solutions
with the same enthusiasm and creativity as our players do in our games.
We love keeping up with and getting to use the latest technology, and
take pride in protecting and gatekeeping some of the world’s most
popular and beloved gaming franchises. And just like the company as a
whole, our team is built on a culture of passion for who we are, what we
create, and who we support. We want to hear from skilled system admins
ready and eager to continue this adventure with us. If you like what you
read below, drop us a line!
What is Network Operations (BONS)?
Blizzard
online network systems is the global network operations team
responsible for supporting ALL of Blizzard’s customer-facing IT systems
and services. Such services include Battle.net, World of Warcraft,
StarCraft II, Diablo 3, Hearthstone, and Heroes of the Storm. In
addition to managing these IT platforms, BONS also works closely with
our development teams throughout a product’s lifecycle. Our team’s
mission statement: Innovating and delivering global technology
solutions to power the most epic entertainment experience...
Ever.
Understand your Responsibilities:
Improve and Implement:As a system admin you will seek and destroy bugs and deficiencies in technology implementations, and propose long term resolutions for more intricate problems. In addition you will support our senior admins and engineers in integration of complex and customized open source, and / or proprietary products to support multi-thousand node production environments. Whether day to day optimizations or analysis of complex problems, you’ll be the glue that keeps the environment running.Troubleshoot and Support:
As the bread-and-butter of an admin team, you will resolve critical environment outages, whether hardware or software in nature, and develop solutions or automations to prevent such problems from reoccurring. In this role you will also debug and improve internal services, propose patches, maintain internal repository branches, and manage internal package distribution. As with most IT groups you will share off-hours duties for global on-call coverage on a rotational basis.Security and Stability:
Security is everyone’s job. As the core backbone of operations, you will identify security weaknesses and propose solutions that hold stability and security in the forefront. Perform security audits, system patching, and educate peers and internal / external customers on security practices and principles.Lead and Grow:
As a core member of our admin team, you will regularly construct and provide training sessions on complex subjects or newly evolving technologies to peers and internal customers, including upper management. In this position, you will actively engage with peers to provide consultation and recommendations, as well as develop documentation on new or old technologies and how it relates to internal systems.
Technical Requirements:
Time in the field:
This position requires a minimum of 2 years’ experience supporting an operations group which focuses on service stability, security, and customer satisfaction.The Technicalities:
You should hold fundamental knowledge of all-things Linux, with exposure to various kernel subsystems, OS security models, and may have even taken a shot at building your own distribution. In-depth knowledge of fundamental Internet standards encompassing DHCP, PXE, DNS, SMTP, SNMP, HTTP and many other services that stretch between the inter-tubes should hold a permanent slot in your array of wisdom and experience.Script and Develop:
Perhaps someday we’ll all be replaced by a script, but until that day, we do the scripting. Advanced scripting skills in Shell and at least one additional administrative language such as Python, Ruby, Perl, or PHP is a must. There won’t be a day where a script can’t help you fix a problem faster and more accurately, or where you can modify one that increases its effectiveness.Networking and Inter-tubes:
Strong understanding of networking from principle to application. Experience with TCP connectivity debugging is part of the job, from troubleshooting LAN connectivity to understanding how an application interfaces with the local IP Stack.Thrive in our environment:
Our environment never stays the same. The perfect candidate should exhibit a high attention to detail, adjust quickly to an ever-changing and evolving environment, and poses sharp analytical competency for all-things-technology! We like to travel while doing IT stuff; therefore occasional domestic, and / or international travel is required.
A strong candidate will also bring to the table some of the following:
- Experience with LDAP, NFS, RHCS, RabbitMQ / AMQP, Splunk, Puppet and Nagios
- Experience with Hadoop, Memcached, Redis, CouchBase, Ceph, MySQL, and Oracle
- Experience with Apache, Tomcat, Jenkins, Maven, Varnish, Artifactory, and Node.js
- Experience with Active Directory, IIS, PowerShell, DFS, and MSSQL
- Experience with virtualization, including KVM, Xen, and VMWare
- Experience with Cloud and CDN Services, including OpenStack, AWS, and Akamai
- Passion for video games and technology!
Required Application Materials
- Resume
- Cover Letter which should include:
- Why you are interested in working at Blizzard
- What games or technology are you are currently playing with
**Only submittals with Cover Letters will be considered.
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