Production Engineer | Ask.com | Dublin, Ireland
Production Engineer (Dublin, Ireland)
Us
At Ask.com, we are a team of technology professionals responsible for the challenging rollout and site-up support of all Ask.com’s web products and services worldwide, including the biggest Q&A databases on the web that millions of people use every day.
The Role
We are looking for a qualified Production Engineer to join our team, working on deploying and maintaining all Ask.com services globally. It is an exciting opportunity to gain experience in supporting some of the latest technologies and frameworks, such as SOLR, Hadoop, HBase, and virtualization/Cloud.
You
We are looking for a passionate and motivated team player that’s able to work independently, as well as in a collaborative team setting. The ideal candidate enjoys a fun and very busy work environment, will jump in to debug and fix things, and multitasks and context-switches well. You have the ability to cope with fast-paced and constantly changing environments and are talented across a variety of disciplines including: System Administration, Network Operations, Software Development, Build and Release Engineering, Performance Engineering, Site Operations.
Your Task
powered by Jobvite Want to email your resume directly to us? Send it to jobs@ask.com.
At Ask.com, we are a team of technology professionals responsible for the challenging rollout and site-up support of all Ask.com’s web products and services worldwide, including the biggest Q&A databases on the web that millions of people use every day.
The Role
We are looking for a qualified Production Engineer to join our team, working on deploying and maintaining all Ask.com services globally. It is an exciting opportunity to gain experience in supporting some of the latest technologies and frameworks, such as SOLR, Hadoop, HBase, and virtualization/Cloud.
You
We are looking for a passionate and motivated team player that’s able to work independently, as well as in a collaborative team setting. The ideal candidate enjoys a fun and very busy work environment, will jump in to debug and fix things, and multitasks and context-switches well. You have the ability to cope with fast-paced and constantly changing environments and are talented across a variety of disciplines including: System Administration, Network Operations, Software Development, Build and Release Engineering, Performance Engineering, Site Operations.
Your Task
- Ramp up and contribute to the day-to-day operations of Ask.com’s customer-facing systems and backend platforms
- Operate and improve the site by implementing monitoring, automation, redundancy, and business-continuity planning
- Work closely with QA and Development teams to ensure products are built to optimum performance and operability standards, and high-priority issues are reported, triaged, and resolved quickly and correctly
- Deploy software/data updates and enhancements in an agile and very fast-paced environment
- Configure Ask.com products on live clusters and optimize their performance
- Closely monitor traffic, functionality, capacity, and performance on all live clusters
- Document processes and procedures with focus on productive operations
- Design and develop tools and automated processes for monitoring, deployments, and data analysis and reporting
- Promptly respond to and investigate problems in the live systems
- Willingness to work shifts (on-call) outside of normal business hours
- 3+ years of work experience in a fast-paced technical production environment, preferably with an Internet company or ISP
- Prior experience supporting 24×7, highly-available, service-oriented, distributed production systems (>500 systems), ideally in a virtualized LAMP environment
- BS/MS in Computer science or engineering, or equivalent combination of education and work experience
- Substantial experience administering, supporting, debugging, and tuning Unix/Linux, Apache, and industry-standard monitoring systems
- Strong understanding of best practices around Web operations, software development, release engineering, quality assurance
- Enjoys scripting and has ability to write or modify tools in Shell, Python, Perl, etc. Experience programming in C, C++, or Java is a plus
- Strong knowledge of Internet/web technologies like HTTP, HTML, XML, JavaScript, AJAX
- Strong knowledge of TCP/IP networking, DNS, SMTP, load-balancers, highly available network servers
- Good organization, communication, and interpersonal skills are essential
- Strong troubleshooting skills and creative problem solving abilities
- Experienced working in Scrum or Agile environment is desirable
- Integration experience and performance analysis skills preferred
- Hands-on experience with revision control, build and release tools (e.g., Subversion, Git, CVS)
- Develop and implement tools to manage production releases, migrate data, and monitor performance/uptime and availability metrics
- Experience deploying services to international audiences
- Experience with Chef or other configuration management solution a plus
powered by Jobvite Want to email your resume directly to us? Send it to jobs@ask.com.
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