CRM Business Analysts #1513 | Knowledgent Group Inc. | US-PA-Philadelphia

CRM Business Analysts #1513 | Knowledgent Group Inc. |  US-PA-Philadelphia

CRM Business Analysts

ID 

2014-1513

# of Openings 

1

Location 

US-PA-Philadelphia

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More information about this job:

Knowledgent is a purpose-built Industry Information Consultancy that provides advanced Information Management and Analytical (IM&A) solutions with industry-specific specialization in Financial Services, Life Sciences, Healthcare and Commercial markets. Knowledgent was founded with the mission to help an enterprise become more information centric. We chose this mission because while information has been recognized as a strategic corporate asset, its importance has now reached an inflection point: corporations that don’t learn to innovate through information and compete on analytics will be left behind by those that do. Extreme volumes of data are now being generated by systems, machines and the Internet, representing an unexplored ocean of data with unlimited potential. Mining this data can produce highly instructive predictions about products, markets, customers and human behaviors.

Knowledgent is a first-in-category firm, built from the ground up to combine IM&A advisory and delivery capabilities with vertical domain knowledge. While our core capability is comprised of competencies that address business and IT strategy, business analysis, program management, information management and Big Data analytics, the context in which we approach any problem is the vertical industry of our clients.

Job Description:

• Coordinate work streams
• Create BRDs
• Talk to Advisors
• Develop requirements, data mapping proof of concept

Required Skills and Experience:

• Experience with the design and utilization of CRM application for front office or financial advisor requirements
• Experience working for wealth management organizations
• Senior business expertise in the creation of an advisor workstation, understanding the primary value in functionality or services that drive advisor adoption
• Understand the challenges around developing a short-term vs. long term front office solution with the ability to transition from one to the other with limited loss of developed functionality
• Experience in creating business and/or technical requirements for CRM, Launchpads and Advisor Workstations
• Familiarity with Advisor tools and technology and Familiarity with CRM integrations in a Broker/Dealer environment
• Work with the work streams
• CRM Depth, client facing
• Front end desktop
• Demonstrated depth in defining and documenting business requirements
• Strong communication skills
• Strong experience and knowledge of Front Office / Advisor based needs and solutions
• Strong experience and knowledge of CRM solutions such as SFDC 

https://careers-knowledgent.icims.com/jobs/1513/crm-business-analysts/job