Senior Specialist | SITA | Singapore - Singapore

Senior Specialist | SITA | Singapore - Singapore

Senior Specialist

Location: Singapore - Singapore | Full time | Job opening ID: 8263

Purpose

Translate and align technical, business and operational requirements of systems, applications, services etc into technical and / or functional specifications, ensuring the overall capability / viability of a specific product(s) is achievable.
Ensure the integration of the requirements match those of interacting systems, applications and services both inside and outside of SITA in the wider airline community.
Participate in full lifecycle of multiple small to medium projects ensuring the solution/s developed are able to sustain the projects' functional and business requirements.

Key Responsibilities

- Participate in user workshops to validate customer requirements, confirm and negotiate technical specifications upon activation of a project, verifying adherence to requirements in delivered solutions.
- Implement added functionality; either from specific application enhancements or functionality requirements of the user community.
- Implement technical change requests ensuring all system changes follow agreed policy and comply with audit requirements.
- Work with cross-functional teams to design extensions to the existing applications.
- Provide maintenance and support of applications developed.
- Draft technical documentation that supports the products as defined in the requirements.
- Using the technical specification, create unit test plan, cases, scripts and documentation and perform actual testing relating to the technical testing.
- Ensure all risks and issues that effect the project are raised following set processes and are actioned appropriately. Escalate risks and issues that pose a significant impact to deliverables.
- Support implementation of specific application/s in each specific country / region.
- Mentor and coach a small group of less experienced Specialists ensuring they have the skills and knowledge in order to perform their roles.

Education & Qualifications

- University degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar
- Where applicable a recognised professional qualification is desirable.

Experience

- At least 5 years experience in deployment or support of application software, implementing systems and modules with experience of multiple full lifecycle implementations.

Knowledge & Skills

- The ability to be the lead technical role on complex projects (size or scope) overseeing requirement analysis through implementation and/or support
- Costing projects of medium complexity
- Understands the customer's business objectives for assigned projects
- SITA development and project tools, such as version control, debugging
- Use of ePM for change control, risks and issues log and project planning
- Coordinates multiple technical streams of work to produce a complete solution
- High-level designs for small to medium systems/applications with input from more experienced staff
- Resolves very complex problems in QA / Architecture
- Expert knowledge of and ability to apply advanced software development principles, theories, programming languages, concepts and techniques
- Understands the concept of IT security and its application to computer systems architecture.
- Expert understanding of system integration and hardware
- Understanding of SITA methodologies and practices
- Understanding trade-offs and risks with technical choices

Profession Competencies

Applications Support
Infrastructure/Platforms
Technical Communication
Application Development
Telecommunications Network
Business Analysis
Quality Assurance& Integration

Core Competencies

Adhering to Principles & Values
Creating & Innovating
Customer Focus
Results Orientation
Teamwork
Communication
Impact & Influence
Leading Execution

SITA Overview

We are the world's leading specialists in air transport communications and IT solutions.
We deliver and manage business solutions for airline, airport, GDS, government and other customers over the world's most extensive network, which forms the communications backbone of the global air transport industry.
Created and owned by the air transport community, SITA is the community's dedicated partner for information and communications technology. As a team of industry experts, our know-how is based on working with customers across the global air transport community. Almost every airline and airport in the world does business with SITA.
With a customer service team of over 1,700 staff around the world, we invest significantly in achieving best-in-class customer service, providing integrated local and global support for both our communications and IT application services.


http://www.sita.aero/node/10940