Jr. Desktop Specialist #14-004 | MTS Technologies, Inc. | Warner Robbins, GA

Jr. Desktop Specialist #14-004  | MTS Technologies, Inc. | Warner Robbins, GA

Title	Jr. Desktop Specialist, 14-004
Description	Jr. Desktop Specialist, 14-004 Job Location: Warner Robbins, GA MTS Technologies, Inc. (MTS) is a privately-held Service-Disabled, Veteran-Owned Small Business (VOSB) and Minority Business Enterprise (MBE) with over 22 years experience offering professional services and solutions to the Federal Government and leading, global organizations.  MTS offers a full range of capabilities to increase performance and identify the most cost-effective strategies to meet the unique training needs of Federal Government, U.S. Military, and Fortune 500 companies.  Our reputation is built on our commitment to quality and service. We employ professionals who are committed to the standard of excellence that has resulted in our long-term success. Position Description ·         Ability to troubleshoot hardware and software problems related to desktop computers, Print servers, scanners, printers, PDAs (Blackberries), desktop video/video teleconference systems, and peripherals (zip drives, external zips, scanners, etc.) ·         Ability to provide hardware maintenance such as board replacement, cable switching, communications assistance, and hardware installation and replacement ·         Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders ·         Demonstrated knowledge and accomplishment in analyzing, diagnosing and recommending solutions for hardware and software problems ·         Knowledge of IBM’s Customer Information Control System (CICS) and Virtual Telecommunications Access Method (VTAM) Printer Support System (VPS) to restart printers and printer output ·         Demonstrated ability with installation, configuration, and the ability to learn DLA-unique applications and programs ·         Demonstrated understanding of End-User Radio Frequency (RF) hardware/software devices and the ability to perform minor repairs or configurations ·         Ability to troubleshoot Microsoft products including, but not limited to, Windows, Office; including all aspects of Windows security and Microsoft desktop products ·         Understanding and knowledge of Windows XP and MS Office; to include ability to install any subsequent releases/upgrades ·         Expertise to install and support workstation hardware and software, to include depot-unique items as instructed by the Government
Position Requirements	Experience and Skills Required 2-4 years experience; One of these certifications is required:  NETWORK +, MCDST, SECURITY +, or MCP Employment with our company requires that you have proof of eligibility to work in the United States. MTS offers a competitive salary and benefits package.  For more information visit our website at www.mtstech.com.  MTS is an Equal Opportunity Employer.  EOE/M/F/D/V  https://www.appone.com/MainInfoReq.asp?R_ID=795967&B_ID=5&fid=1&Adid=&ssbgcolor=273A5B&SearchScreenID=901&CountryID=3&LanguageID=2