Project Analyst II and Above #90632 | Total System Services, Inc.| GA - Columbus
Project Analyst II and Above Job
Date: Feb 8, 2014
Location: Columbus, GA, US
Project Analyst II and Above-90632
Description
Summary
Consults with customers/users and potential customers in establishing and planning for systems requirements and in converting to use of company products. Analyzes business needs and make recommendations taking into consideration long and short-term business objectives. Turns various products over to development staff. Installs and coordinates the introduction of company products at customer sites. May manage multiple projects. May identify possible adverse financial effects and/or legal ramifications.
Responsibilities
Under moderate supervision is the primary functional point of contact with the client while the client is in the Conversion/Deconversion/Startup process. Performs a variation of activities from coordinating/executing data mapping/verification, user client acceptance testing, conversion mock testing, option selection/management, issue/problem resolution, implementation, notification, and post implementation support. Overcomes language and terminology differences and establishes rapport and confidence with the client/partner, organizations, vendors and internal TSYS departments. Handles routine and/or multiple projects, or portions of a large project. Analyzes and defines data (i.e data mapping, product features, statements, cards, interfaces, …..) Participates/facilitates in client meetings and performs research and fact-findings in preparation of documentation. Develops internal and external contacts and attends meetings. Has a high level of accountability/responsibility.
Qualifications
Education/Experience
Four year college degree and 2 or more years professional experience or 4 or more years professional experience is required. Appropriate TSYS experience is preferred.
Behaviors
Teamwork
· Works well with Team members
· Takes initiative
· Delivers quality service to customers
Adaptability
· Flexible; adjusts to change
· Accepts supervision/guidance
· Complies with company standards
· Performs well in critical situations
Communications
· Asks for advice and input from team members
· Listens well/utilizes information
· Contributes/shares ideas/information
· Displays professionalism in both conduct and dress
· Develops rapport with customers
· Demonstrates correspondence skills
· Documents project requirements
· Develops awareness of system impacts
Skills and Competencies
· Basic industry knowledge
· Proficient report writing skills
· Excellent oral and written communication skills
· Proficient in PC business applications
· Moderate project management skills
· Define and potentially solve problems
· Effective presentation skills
· Working knowledge of job related systems
· Demonstrates ability to retain complex processes
Organization:
· Attends to detail/follow through
· Manages time and priorities
· Multitask oriented
Working Conditions
· Normal office conditions
Decision Making
· Accepts responsibility
· Follows plans and assignments
· Exhibits effective problem solving skills
· Develops awareness of system impacts
· Recognizes problems and issues
Job: Business Systems
Primary Location: US-GA-Columbus
Organization: Total System Services, Inc.
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: Catrina J McKinney
Nearest Major Market: Columbus GA
Job Segments: Research, Project Manager, Technology
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