Project Manager #90847 | Total System Services, Inc.| GA - Columbus
Project Manager Job
Date: Feb 11, 2014
Location: Columbus, GA, US
Project Manager-90847
Description
Summary of Job Function
Supports the development of individuals, teams and work initiatives. Provides the business direction of the assigned work components for a product, platform or project. Negotiates with stakeholders to determine scope and budget of work activities which advance TSYS business objectives and client needs. Builds and maintains client relationships.
Essential Responsibilities
Work initiatives are typically smaller in nature, pose limited to moderate risk and complexity, require routine direction and minimal analysis/interpretation of data, and scope of contact interaction is typically limited to comparable client counterparts. Specifically, a Project Manager’s responsibilities include:
§ Organizes and directs members of his/her team through matrix or direct management. Supervises no more than two team members. Plans, implements, controls, and reports an implementation completion within the specific goals of building and delivering that particular venture, product, or project(s). Ensures the customer is satisfied with the plan, scope, schedule, cost and quality of the venture, product, or project(s).
§ Leads team assembled to support the venture, product, or project. Team consists of supporting peers and team members across departments and/or divisions.
§ Serves as the primary catalyst for defining and shaping a progressive, productive and profitable culture across an implementation. May require travel and irregular work hours.
§ Ensures product/project scope and requirements information is documented and approved.
§ Directs the creation, approval, monitoring and updating of project plans using assigned resources.
§ Ensures tracking and problem management for the project implementation. Uses metrics to forewarn of problems and to measure progress. Ensures identification, logging and resolution of critical problems, tasks and decisions. Ensures the timely and accurate internal and external communication of status, including risk assessment information. May plan and execute scheduled program updates with client, where appropriate. Ensures the project’s highest priorities (risks) receive the appropriate attention. Acts as a catalyst/facilitator in the resolution of project problems and conflicts; escalates when necessary. Manages to an acceptable level of risk by balancing scope, time, cost and quality.
§ Reviews client deliverables for accuracy, pricing, and timeliness. Gathers project billing for approval in accordance with client contracts and department standards. Creates, manages, and/or reports the project budget for FTE, travel, and all other revenue and expenses.
§ Uses applicable project management tools to ensure acceptable project management or methodology practices are defined and followed. Performs a lead role in identifying, defining, measuring and refining practices and processes.
§ Ensures key roles and responsibilities are defined, where appropriate. Empowers others and encourages decision making at the lowest level reasonable. Ensures the client’s needs are appropriately represented. Tracks and/or identifies those points in the project when approval is required and by whom. Defines the escalation process to be used.
§ Works at developing and maintaining good working relationships with all persons and groups associated with the project. Pursues and encourages good working relationships among all team members and groups. Practices, teaches and encourages the desired work behaviors across the team.
§ Ensures and/or monitors the proper change control of key project assets: scope, requirements, project plan, product specifications, contracts, product code and documentation, etc.
§ Ensures key project documentation is preserved and can be retrieved for audit, review and legal purposes.
§ Assesses strengths and weaknesses upon completion and applies lessons learned to new initiatives.
§ Leads project team, where appropriate. Provides direction to team members and/or projects. Monitors success of project and/or performance of team members and provides input, when necessary, to their RIGHT STEPS.
§ Plans and implements professional self-development in respect to current and future job requirements. Identifies and pursues training opportunities, professional affiliations, and industry certifications to acquire and maintain the appropriate skills.
Qualifications
Required Knowledge, Skills and Abilities
§ Exhibit characteristics that align with corporate leadership and core values.
§ Listen well and utilize information.
§ Ensure meaningful performance evaluation meetings and documentation.
§ Understand the clients’ business and collaborate with the clients to meet their objectives.
§ Plan and manage to annual budget for cost center.
§ Understand the factors which enable TSYS to prosper.
§ Work well in a fast-paced, high pressured environment with irregular hours.
§ Travel as required.
§ Possess and apply specialized knowledge unique to the organization using common methods and principles.
§ Analyze information for routine problem resolution.
§ Plan and lead the work efforts of others.
§ Demonstrate appropriate leadership style in varying circumstances.
§ Guide team members performing specialized duties.
Education and Experience
Four year college degree and six or more years professional experience or eight or more years professional experience is required. Previous management experience is required for leadership and previous experience managing teams or projects is required for matrix management. Some appropriate TSYS experience is preferred. Six Sigma Green Belt certification is preferred.
Job: Business Systems
Primary Location: US-GA-Columbus
Organization: Total System Services, Inc.
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: Catrina J McKinney
Nearest Major Market: Columbus GA
Job Segments: Project Manager, Manager, Six Sigma, Technology, Management
otr214425
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