IT Business Analyst #00002385 | Whataburger | San Antonio, TX
Job Description
IT Business Analyst - (00002385)
Description
SUMMARY DESCRIPTION:
The IT Business Analyst is responsible for representing stakeholders,
as well as business strategies and objectives, in the definition and
management of project scope and product requirements throughout the
product development and maintenance life cycle. Formulates and defines
project scope and objectives, through research and fact-finding combined
with an understanding of applicable business systems. Develops or
modifies moderately complex systems, focused on the analysis of business
and user needs. Documents requirements and assists in managing and
delivering, modeling and managing relevant internal training in support
of requirements management.
RESPONSIBILITIES:
- Implements governance, process and procedures and control documents for the discipline to ensure continuous improvement
- Executes projects by documenting and analyzing business requirements to understand the business needs and working to align the needs with the technical solution
- Elicits, analyzes, specifies and manages requirements and the requirements management process
- Facilitates groups of business and technical resources to gather requirements and create functional documentation outlining people, process and system changes
- Serves in acting as liaison between the lines of business and the IT team
- Supports the IT quality assurance process by ensuring testability of the documented requirements
- Supports the execution of project change management in partnership with the project team and the business
Qualifications
EDUCATION: (Minimum formal education the job requires)
- Bachelor’s Degree in Computer Science, Management Information Systems, or technical area, or the equivalent combination of education and experience
PREFERRED EXPERIENCE: (Minimum experience the job requires)
- Three plus (3+) years of recent experience in business analysis, including requirements elicitation and documentation
- Three plus (3+) years of recent experience in Information Technology
- Experience with process improvement methods and tools
- Knowledge and practical experience in requirements gathering and use case documentation
- Exceptional listening, oral and written communications skills including the ability to facilitate interactive sessions with business and technical subject matter experts and deliver briefings at management level
- Proven success in the following competencies: analysis and reporting; business planning and management; communication and presentation; customer focus and relationship building; champion for change; influencing; information and technology proficiency; leadership; problem solving and decision making
- Ability to interact effectively at all organizational levels, function in a team-driven environment and manage conflict effectively and constructively
- Effective time management and organization skills to be able to set expectations, multi-task, meet aggressive deadlines and prioritize appropriately
- Ability to manage and excel in an ambiguous, frequently changing environment
- Ability to take self-directed actions within broad goals and direction
- Technical experience in designing and developing service oriented solutions preferred
- IIBA certification preferred
- POS/KDS/BOS restaurant or retail systems experience preferred
- JDE Enterprise-One ERP system experience preferred
KNOWLEDGE: (Level of knowledge required to perform the job effectively)
- Proficient in MS Office Word, Excel, Project, Visio, Outlook, PowerPoint
- Demonstrated knowledge of principles and practices of leadership and management
Work Locations
:
300 Concord Plaza DR
300 Concord Plaza Dr
San Antonio 78216
: Full-time
Variable
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