Wednesday 30 July 2014

Network Engineer #00002712 | Whataburger | San Antonio, TX


Network Engineer #00002712 | Whataburger | San Antonio, TX


Job Description 

Network Engineer - (00002712)

Description

 
SUMMARY DESCRIPTION:  Designs and deploys company LANs, WANs, and wireless networks and voice systems, including routers, switches, ASAs, voice gateways, call managers, and other hardware.  Configures network and voice systems to ensure smooth and reliable operation for fulfilling business objectives and processes. Maintains network and voice hardware and software.  Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability.   Plans, coordinates, and implements network security measures.

RESPONSIBILITIES:
  • Diagnoses hardware and software problems, and replace defective components
  • Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
  • Responds to on-call pages within predefined SLA’s.   (On-call support is assigned to team members on a 1-week rotating schedule.)
  • Plans, coordinates, and implements network security measures to protect data, software, and hardware
  • Configures and test computer hardware, networking software and operating system software
  • Recommends changes to improve systems and network configurations, and determine hardware or software requirements related to such changes
  • Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
  • Supports PCI security audits and remediation
  • Designs system software and hardware upgrades including planning and scheduling, testing, and coordination in support of service requests and implementations
  • Researches recommendations or solutions for upgrades, improvements and strategies to ensure a stable, available and protected technical infrastructure
  • Makes recommendations to control costs
  • Makes recommendations on system security
 

Qualifications

 
EDUCATION:  (Minimum formal education the job requires)
  • Bachelor’s degree in computer science or any equivalent combination of education and experience
PREFERRED EXPERIENCE:  (Minimum experience the job requires)
  • 3 years of network and/or voice engineering or closely related experience
KNOWLEDGE:  (Level of knowledge required to perform the job effectively)
  • Proficiency in MS Office Word, Excel, Outlook and PowerPoint
  • Proficiency in JD Edwards preferred
  • Advanced proficiency in Network & Desktop OS (Microsoft), CISCO network computing (LAN/WAN) and database administration
  • A thorough understanding of LAN/WAN integration, TCP/IP, switching and routing is essential
  • Intermediate professional or theoretical knowledge and fundamental concepts, practices and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
  • Basic understanding of budgetary concepts and procedures
  • Intermediate understanding of departmental structure and policies with basic understanding of the cross-functional structure and policies of Whataburger Restaurants LLC
  • Basic ability to delegate tasks and get work done through others
  • Ability to prepare and present information to guests, more senior associates, vendors and management with sufficient notice and preparation
PROFESSIONAL CERTIFICATION:  (Certificate requirement appropriate to position)
  • CCNA plus one of the following:  CCNA security, CCNA voice, CCDA
 

Work Locations

: 
300 Concord Plaza DR 
300 Concord Plaza Dr 
 San Antonio 78216
: Full-time
 Variable

Job Posting

: Jul 28, 2014, 10:53:45 PM
 

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