Oracle Applications Architect | SITA | United Kingdom - London

Oracle Applications Architect | SITA | United Kingdom - London

Oracle Applications Architect

Location: United Kingdom - London | Full time | Job opening ID: 8310

Purpose

The role is part of a global Finance Transformation Programme with specific responsibilities to support the global rollout of Oracle eBusiness Suite and EPM/BI Suite. The role will report to the IS Director - Finance Systems.

The programme is one of the top three programmes in the organisation with very high visibility at the top level. This is a great opportunity for the selected candidate to make an impact within the organisation using their expertise of Oracle to make a difference.

The core purpose of the job holder will be to:

- Perform all support activities according to SITA standards and procedures or customer requirements as appropriate, maximising customer satisfaction by applying industry standard processes and procedures
- Translate and align technical, business and operational requirements of the applications into functional and technical specifications ensuring the overall viability/capability of the applications is achievable
- Ensure the integration of the requirements match those of interacting applications, both inside and outside of SITA
- Act as a technical/functional lead for multiple small to medium projects that have significant business impact ensuring the solution(s) developed are able to sustain long term business and technical requirements

Key Responsibilities

- Provide support to Finance teams in accordance with departmental procedures and as per the agreed SLAs
- Act as the single point of contact (SPOC) and co-ordinate technical/infrastructure troubleshooting with end users and other internal teams(Eg Data Centre), ensuring the highest level of customer service is maintained to resolve the fault and incident within the prescribed SLAs
- Proactively suggest, promote and implement ways to improve the service to end users, either via application improvements or process changes
- Develop creative and innovative solution designs for a complex module with minimal supervision
- Contribute to user workshops to validate requirements, confirm and negotiate specifications, verifying adherence to requirements in delivered solutions
- Responsible for the maintenance of functional and technical documentation
- Responsible for maintaining documentation and coding standards ensuring overall consistency is maintained
- Responsible for ensuring development standards and governance are followed by team members and/or 3rd party suppliers
- Act as the SPOC for performing QA of deliverables from 3rd party suppliers
- Own the responsibility for the application configuration and development, liaising with appropriate teams to determine effort, feasibility, scheduling, etc..
- Execute testing with Finance end users and third party service/application providers to ensure the application is functioning properly for cutover, ensuring all relevant documentation is in place (test plans, scripts, etc..)
- Ensure all risks and issues that affect a project are raised following set processes and are auctioned appropriately. Escalate risks and issues that pose a significant impact to deliverables
- Support implementation of the specific applications in each specific country/region
- Lead and mentor other members of the team to ensure they have the skills and knowledge to perform their roles

Education & Qualifications

- University degree or equivalent preferably in Computer Science, Engineering, Finance or similar
- ITIL Foundation certificate desirable
- Any formal accounting qualifications desirable
- Formal project management training desirable

Experience

- At least 10+ years experience in the deployment and support of Oracle eBusiness Suite upto R12.1.3 with multiple full lifecycle implementations
- Implemented modules are iProcurement, Purchasing, Advanced Pricing, Project Accounting, Project Management, Time & Labour, Payables, iExpenses, Fixed Assets, General Ledger, Receivables, Collections, Sub-Ledger Accounting, eBusiness Tax, Advances Global Intercompany System (AGIS), WebADI, Approvals Management Engine (AME)
- Experience of System Integration required
- Experience of Oracle eBusiness Suite workflows required
- Experience of SQL/PLSQL, Forms, BI/XML Publisher, OA Framework, ODI required
- Experience in Bi-Apps/OBIEE required
- Experience of managing offshore teams is required
- Experience of Oracle UPK desirable
- Experience of working as a development lead/manager in a support environment desirable
- Good understanding of infrastructure concepts ' virtualisation, networks, storage, etc..

Knowledge & Skills

- Fluent verbal and written communications skills in English and the local in-country language
- Good knowledge of MS Office applications
- Strong understanding of system integration, connectivity and hardware concepts/issues
- Working knowledge of SITA development and project tools such as version control, debugging, project management, etc..
- Ability to support, troubleshoot, analyze and investigate application software and/or IT systems
- Ability to analyze, draw conclusions and create solutions to end users' problems
- Ability to build relationships with end users and relevant management levels
- Ability to prioritise work, work under pressure and multi-task
- Ability to use team approach to solve problems when appropriate
- Ability to demonstrate agility, flexibility and innovation in an environment where priorities and tasks can change rapidly
- Ability to work in a multi-cultural and diverse business environment
- Ability to work remotely from immediate line management
- Ability to estimate medium to high complexity work packages to assist project planning of application changes
- Ability to document specifications and test plans/scripts
- Ability to coordinate multiple teams and streams of work to produce a complete solution
- Ability to explain technical issues to a non-technical audience using appropriate terminology
- Ability to act as the lead role on medium to high complexity projects overseeing requirements analysis through to implementation and support
- Ability to drive results through offshore teams that are remote
- Ability to understand the solve problems related to infrastructure such as mail systems, storage, networks/firewalls

Profession Competencies

Project Management
Applications Support
Infrastructure/Platforms
Technical Communication
Application Development
Telecommunications Network
Business Analysis
Quality Assurance& Integration

Core Competencies

Adhering to Principles & Values
Creating & Innovating
Customer Focus
Results Orientation
Teamwork
Communication
Impact & Influence
Leading Execution

Additional Information

SITA Overview

We are the world's leading specialists in air transport communications and IT solutions.
We deliver and manage business solutions for airline, airport, GDS, government and other customers over the world's most extensive network, which forms the communications backbone of the global air transport industry.
Created and owned by the air transport community, SITA is the community's dedicated partner for information and communications technology. As a team of industry experts, our know-how is based on working with customers across the global air transport community. Almost every airline and airport in the world does business with SITA.
With a customer service team of over 1,700 staff around the world, we invest significantly in achieving best-in-class customer service, providing integrated local and global support for both our communications and IT application services.


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