Sr. User Experience Researcher #JREQ020425 | Thomson Reuters | New York City, NY, US

Sr. User Experience Researcher #JREQ020425 | Thomson Reuters | New York City, NY, US


Sr. User Experience Researcher Job
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Date: Jun 27, 2014

Location: New York City, NY, US
Title:Sr. User Experience Researcher
ID:JREQ020425

Description

Description
As a Senior User Researcher you will join a cross-functional UX team engaged in the reshaping of entire market-leading product lines. You will work closely with a growing team of designers and developers to lead research efforts as part of creating holistic experience solutions for mobile and web. The group is diverse, focused, fun, practices Agile/Lean UX, and reports to the CTO of the Tax & Accounting Division. We are internal consultants, and work on a wide range of sophisticated applications with rich interaction models targeted to professionals around the world.

Responsibilities
- Develop the user research discipline within the organization
- Work closely with product teams to uncover business needs and develop appropriate user research strategies for all platforms, including web, mobile and desktop
- Identify and recruit study participants
- Organize, schedule and perform user interviews, focus groups, usability tests, surveys and other research related events
- Establish KPIs and analyze web analytics
- Collect and analyze user data and effectively communicate your findings to the product teams
- Develop personas, user scenarios and narratives
- Evangelize user research throughout the organization

We are the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world's most trusted news organization.

Qualifications
- Bachelor or MS in the area of Cognitive, Behavioral, Experimental or Industrial Psychology, Human Factors, Anthropology, Human Computer Interaction or Interaction Design
- Experience analyzing complex qualitative and quantitative data
- Experience with common research methodologies, including usability testing, contextual inquiry, shadowing, focus gropus and surveys
- Experience with user segmentation and persona development
- Experience working in agile development environment and with guerilla research methods
- Excellent analytical, oral, written, and visual communication skills
- Strong project management skills
- Must be very organized
- Ability to collaborate actively and effectively in multidisciplinary teams
- Eager to learn new methods and technologies
- Experience with web analytics a huge plus
- Passionate about UCD, evangelist of usability and user research best practices
- Some travel may be required

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 60,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit careers.thomsonreuters.com.

More information about Thomson Reuters can be found on thomsonreuters.com.

Job: Technology Development Family Group
Primary Location: New York City, NY, US
Other Locations:
Organization: Tax&Acctg Technology
Schedule: Full-time
Education Level: Bachelor's Degree (±16 years)
Job Type: Standard
Shift: Day Job
Travel:


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segments: Research, Intellectual Property, User Experience, Project Manager, Legal, Technology
- See more at: http://jobs.thomsonreuters.com/job/New-York-Sr_-User-Experience-Researcher-Job-NY-10001/71878800/#sthash.n0cYt1Y5.dpuf


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