Senior Software Support Engineer- DVD/Fremont | Netflix, Inc. | Fremont, CA

Senior Software Support Engineer- DVD/Fremont | Netflix, Inc. | Fremont, CA

Engineering

Senior Software Support Engineer- DVD/Fremont

Operations Engineering

Fremont, CA

The DVD Division is looking for a stellar Senior Software Engineer for Server Side engineering with a solid Java background. You will be a part of a newly formed software support team, providing first Tier 1 support for our backend shipping systems. This role involves all areas of support related to servers and database engineering directly impacting DVD shipping. You are a seasoned engineer who can work with minimal process, self-driven and super passionate about solving complex problems. You have a taste for maintaining software, which is highly scalable and reliable. Above all, you are a great team player and enjoy working with a high performance environment.

Qualifications/Skills:

- 5+ years experience in software development/QA/Support

- Excellent knowledge of SQL and preferably Oracle PLSQL and database experience in Oracle and/or MySQL as databases

- Excellent knowledge and experience in Java, Web Applications, and Spring framework.

- Experience with SOAP/REST/XML, re-factoring, Tomcat, JMS, JMX, ORM/JPA/Hibernate/iBatis

- Understands typical build/deployment environments and approaches

- Experience in supporting and maintaining mission critical and large scale systems.

- Excellent verbal and written communication skills and a great team player

- Fluency working on Unix/Linux environment, understands systems and networks and can correlate them to troubleshoot and solve performance issues

Education:

BS in CS or related engineering or equivalent field 

Work Location: Fremont, CA

Netflix offers a unique culture that values freedom and responsibility. You can learn more at www.netflix.com/Jobs.

 

 

 

http://jobs.netflix.com/jobs.php?id=NFX00778 

 

 

 

 

Senior Data Engineer/ Architect - DVD | Netflix, Inc. | Fremont, CA

Senior Data Engineer/ Architect - DVD | Netflix, Inc. | Fremont, CA

Data Science and Engineering

Senior Data Engineer/ Architect - DVD (Fremont)

Data Science and Engineering

Fremont, CA

Specific responsibilities include:

• Provide expert design and implementation advice for both data warehouse and ETL
• Be familiar with the entire ETL schedule and multiple data domains
• Technical oversight of developers through mentoring and collaboration
• Work with engineers from disparate source systems for data acquisition and data quality
• Extract, interpolate, and translate business requirements into data models that reflect the business. When appropriate, question and challenge to understand assumptions, requirements, goals, and priorities
• Design and implement dimensional data models that work well with the other components of the data warehouse infrastructure, like the database, ETL and reporting tools
• Identify data quality issues and their root causes. Implement fixes and design data audits to capture the issues in the future

Qualifications: The successful candidate will have a minimum of 5-7 years experience working as Data and ETL Architect or developer in a data-driven information environment.

• Passionate about producing high-quality deliverables.
• Expertise in data warehouse design, especially dimensional data warehousing
• Extensive experience with MPP databases such as Teradata and ETL platforms such as AbInitio
• Experience in leading small projects teams in demanding environments
• Exposure to Reporting/BI tools such as MicroStrategy
• Excellent analytic SQL skills working with large data sets are a must
• Responsive, team-oriented personal style for effectiveness with internal clients and colleagues
• Enthusiasm for working in a flexible, fast paced, challenging environment 
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http://jobs.netflix.com/jobs.php?id=NFX01540

Client Technology Specialist | Netflix, Inc. | Beverly Hills, CA

Client Technology Specialist | Netflix, Inc. | Beverly Hills, CA

IT Operations

Client Technology Specialist

IT Operations

Beverly Hills, CA

Netflix is on the hunt for a smart and motivated individual to take on the role of Client Technology Specialist for the Client Technology Services team.

The Client Technology Services team is responsible for over two thousand systems globally. With corporate offices located in Los Gatos and Beverly Hills, Call Centers in Oregon and California, and some remote offices, the Client Technology Services team is constantly challenged. While responsible for all client technology platforms and services throughout the company, the team is also highly encouraged to be innovative and constantly review and refresh the technology, in Netflix’s unique “fast paced environment.”

As a Client Technology Specialist at Netflix, you basically get to try and fix every IT issue that employees bring to you. These requests will come in via tickets, email, walkups, phone calls and automated alerts. This position will involve tasks like password resets, access requests, and printer issues, along with projects, documentation, deeper troubleshooting and problem resolution. Daily duties can consist of triaging, prioritizing, resolving, routing and scheduling all incoming internal IT Support requests. The Client Technology Specialist must also set expectations with the ticket requester, provide exceptional customer service and make sure all ticket information is entered correctly.

Recommended Experience:

- A minimum of 5 years of IT or Desktop Support/System Administration.

- Familiarity with fundamental networking/distributed computing environment concepts; local and network based user and group accounts and permissions

- Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise including Gmail, Calendaring, Drive, Sites, Groups and Google +

- In depth knowledge of and the ability to perform advanced troubleshooting on Mac OS, Windows 7 & 8, and various applications including Office (Linux experience a plus)

- Solid working knowledge of Mac and Lenovo hardware including laptops & desktops

- PDA and tablet device support including iPhone, Android, Windows

- Audio/Video knowledge and troubleshooting including video conferencing

- Experience with supporting people remotely

Recommended Skills:

- Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas

- Ability to learn new technologies quickly and with minimal guidance

- Thrives on technical challenges and takes pride in solving them

- Strategic thinking both technically and business-wise

- Excellent interpersonal and communication skills

- Capable of following and composing process and procedure documentation, training users in complex topics, and interacting positively with upper management.

 

 

 

http://jobs.netflix.com/jobs.php?id=NFX01379 

 

 

 

Client Technology Specialist | Netflix, Inc. | Los Gatos, CA

Client Technology Specialist | Netflix, Inc. | Los Gatos, CA

IT Operations

Client Technology Specialist

IT Operations

Los Gatos, CA

Netflix is on the hunt for a smart and motivated individual to take on the role of Client Technology Specialist for the Client Technology Services team.

The Client Technology Services team is responsible for over two thousand systems globally. With corporate offices located in Los Gatos and Beverly Hills, Call Centers in Oregon and California, and some remote offices, the Client Technology Services team is constantly challenged. While responsible for all client technology platforms and services throughout the company, the team is also highly encouraged to be innovative and constantly review and refresh the technology, in Netflix’s unique “fast paced environment.”

As a Client Technology Specialist at Netflix, you basically get to try and fix every IT issue that employees bring to you. These requests will come in via tickets, email, walkups, phone calls and automated alerts. This position will involve tasks like password resets, access requests, and printer issues, along with projects, documentation, deeper troubleshooting and problem resolution. Daily duties can consist of triaging, prioritizing, resolving, routing and scheduling all incoming internal IT Support requests. The Client Technology Specialist must also set expectations with the ticket requester, provide exceptional customer service and make sure all ticket information is entered correctly.

Recommended Experience:

- A minimum of 3 years of IT or Desktop Support/System Administration.

- Familiarity with fundamental networking/distributed computing environment concepts; local and network based user and group accounts and permissions

- Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise including Gmail, Calendaring, Drive, Sites, Groups and Google +

- In depth knowledge of and the ability to perform advanced troubleshooting on Mac OS, Windows 7 & 8, and various applications including Office (Linux experience a plus)

- Solid working knowledge of Mac and Lenovo hardware including laptops & desktops

- PDA and tablet device support including iPhone, Android, Windows

- Audio/Video knowledge and troubleshooting including video conferencing

- Experience with supporting people remotely

Recommended Skills:

- Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas

- Ability to learn new technologies quickly and with minimal guidance

- Thrives on technical challenges and takes pride in solving them

- Strategic thinking both technically and business-wise

- Excellent interpersonal and communication skills

- Capable of following and composing process and procedure documentation, training users in complex topics, and interacting positively with upper management.

 

 

 http://jobs.netflix.com/jobs.php?id=NFX00790

 

 

 

Enterprise Platforms UX Engineer | Netflix, Inc. | Los Gatos, CA

Enterprise Platforms UX Engineer | Netflix, Inc. | Los Gatos, CA

IT Operations

Enterprise Platforms UX Engineer

IT Operations

Los Gatos, CA

Do you want to build beautiful apps? Do you want to support the engineering that provides the best streaming video service in the world? Do you want to be constantly challenged with new technologies and new problems to solve?

Of course you do...

The Enterprise Platforms team within IT Operations at Netflix provides our company with solutions to streamline our product so we can provide our customers quality and simplicity. We want to win those moments of truth when an individual or family is choosing between watching Netflix, playing on their game console, or watching old-fashioned satellite or cable. We do this by developing new apps and providing integration and extension of existing apps. This enables the other departments to focus on their areas of expertise to empower any customer to watch the movies and TV shows when and where they want to.

Our applications touch all aspects of Netflix’s business from Talent/HR to Finance to Logistics to Legal. Whether it's building a document management app in Drupal for our Legal team or a media content platform for our Marketing team built using Ruby on Rails, when a team at Netflix looks to ease their workflow - that's where Enterprise Platforms steps in. 

If you have an eye for design, a mind for asking questions and synthesizing information into actionable work, and the personality to want to learn from AND teach your teammates - we would like to talk to you. If you happen to have any of the following specific skills already...even more so.

Responsibilities

- Form the core of a UX/UI design team to iterate on designs and provide the front-end to all our applications.

- Work closely with our customers and back-end engineering teams to integrate these designs into useable solutions/apps.

 

Requirements for the role:

- Great sense of design and User Experience

- Experience with Javascript platforms (Ember, Angular etc), jQuery

- Experience with converting design to HTML and CSS

 

 

 

http://jobs.netflix.com/jobs.php?id=NFX01375 

 

 

 

IT Cloud Engineer | Netflix, Inc. | Los Gatos, CA

IT Cloud Engineer | Netflix, Inc. | Los Gatos, CA

IT Operations

IT Cloud Engineer

IT Operations

Los Gatos, CA

Join a collaborative, engineering focused IT Cloud Operations team! As a team member, you'll be actively involved in creating new software and tools used by teams to support a highly available applications and services experience in the cloud.

We are looking for skilled engineers or Linux hackers that have a passion for making things work reliably, repeatedly, and with little oversight, automation should always do the work.

What you’ll be doing:
- Architecting the future: IT in the Cloud
- Work with IT teams to design, build and secure the applications and services migrating from the datacenter to the cloud.
- Participate in an on-call rotation to provide support during downtime events.
- Actively find ways to make sure that people on the on-call rotation are never contacted by creating 'self-healing' tools, software, and process.
- Troubleshoot issues in both development and production environments.
- Develop solutions to problems that don’t yet exist.
- Contribute to future Cloud initiatives inside of the company, supporting new products.

Requirements:
- Ability to drive architectural design decisions, solve technical problems, and make improvements to our systems and processes
- Strong scripting experience - Bash, Python, Ruby, …
- Strong AWS/Cloud experience including implementation, automation, consuming services, API
- Experience with IT compliance and risk management (e.g. security, privacy, SOX, HIPAA etc.)
- Excellent problem solving skills with a high degree of intellectual curiosity
- Extensive knowledge of the Linux operating system
- Excellent written and verbal communication skills
- Understand technology and industry issues that impact business units and IT organizations within large enterprise organizations
- Utilize deep technology expertise to help design supportable, scalable technology solutions based on requirements provided by customers
- Experience working on critical, highly available production systems 

 

 

http://jobs.netflix.com/jobs.php?id=NFX01326 

 

 

 

Enterprise Platforms Full Stack Developer | Netflix, Inc. | Los Gatos, CA

Enterprise Platforms Full Stack Developer | Netflix, Inc. | Los Gatos, CA

IT Operations

Enterprise Platforms Full Stack Developer

IT Operations

Los Gatos, CA

Build Beautiful…

The Enterprise Platforms team at Netflix lives by this standard.  As part of the IT Operations team at Netflix, our mission is to deliver applications that IMPACT the day to day lives of internal teams and move meaningful needles across the board.

Our applications touch all aspects of Netflix’s business from Talent/HR to Finance to Logistics and Legal. Whether it's building a system to manage the thousands of contracts we negotiate with studios, or the millions of creative assets we use for all of our advertising, our platforms power these solutions. 

If you have an eye for software design, a mind for asking questions and synthesizing information into actionable work, and the personality to want to learn from AND teach your teammates - we would like to talk to you. If you happen to have any of the following specific skills already...even more so.

Responsibilities

- Design and build high quality software for integration projects, considering numerous factors such as the technical landscape, customer’s business drivers and operations, and the schedule requirements of the multiple parties involved. 

- Drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences

- Analyze and synthesize a variety of inputs to drive the end-to-end incident management process for multiple offerings

- Create, develop, and manage the deployment architecture for all applications including configuration management and risk management processes

- Implement monitoring agents, metric dashboards, runbooks, logging, escalations and alerts for all applications

- Driving ongoing improvements and efficiencies in operational practices, tools & processes business units and Netflix-wide

 

Requirements for the role:

- Experience of designing and developing integration solutions (APIs, middleware, and Web Services)

- Successful track record of delivering quality results in complex cross-functional projects 

- Experience with software platforms such as Ruby on Rails or Node.js

- Deep understanding of Cloud architecture and application deployment

- Ability to translate business requirements into technical solutions

 

 

http://jobs.netflix.com/jobs.php?id=NFX01376 

 

 

 

Senior Research Engineer - Machine Learning Algorithms | Netflix, Inc. | Los Gatos, CA

Senior Research Engineer - Machine Learning Algorithms | Netflix, Inc. | Los Gatos, CA

Engineering

Senior Research Engineer - Machine Learning Algorithms

Product Engineering

Los Gatos, CA

The Algorithms Engineering (AE) team drives the research, development and innovation for the algorithms in the Netflix product including Search, and Personalization. We are looking for a passionate and talented machine learning expert to join our team of researchers and developers. In this position, you will lead the way in experimenting and implementing the next generation of algorithms to improve the experience for our more than 50 million members in more than 40 countries. You will use all the information we gather to train machine learning algorithms. You will work on advanced problems such as personalized learning to rank, row ordering and selection, personalized search, or similarity models. For more details on the kind of problems we are working on, read this 2-part blog post by members of our team.

In this position, you will be expected to drive the requirements for and own experiments throughout their life cycle. You will need to exhibit strong leadership and communication skills, ability to set priorities, and execution focus in a dynamic distributed application development environment. To be successful in this role, you must have a strong machine learning/data mining background, be a quick learner, have proven software development skills, and work well in large cross-functional teams.

If you are ready to make a difference at a company that matters, if you want to work on algorithms and data in a company that strongly believes in both, we would love to talk to you.

MINIMUM JOB QUALIFICATIONS:

- At least five years of research experience

- Strong background on machine learning and data mining with a broad understanding of unsupervised and supervised learning methods

- Strong algorithmic background

- Strong mathematical skills with knowledge of statistical methods

- Proven object-oriented software development skills and experience

- Experience with traditional data storage platforms and distributed systems such as Hadoop.

- Successful track record of delivering quality results in complex cross-functional projects

- Motivated by continuous learning and development

- Comfortable working in a fast-paced, dynamic environment, juggling multiple projects

- Great communication skills

- PhD in computer science, statistics or equivalent 

PREFERRED JOB QUALIFICATIONS:

- Experience in recommendation systems or search.

- Experience with Cloud Computing platforms and large web-scale distributed systems

 

 

http://jobs.netflix.com/jobs.php?id=NFX00882 

 

 

 

 

Senior Data Engineer/ Architect - DVD | Netflix, Inc. | Fremont, CA

Senior Data Engineer/ Architect - DVD | Netflix, Inc. | Fremont, CA

Data Science and Engineering

Senior Data Engineer/ Architect - DVD (Fremont)

Data Science and Engineering

Fremont, CA

Specific responsibilities include:

• Provide expert design and implementation advice for both data warehouse and ETL
• Be familiar with the entire ETL schedule and multiple data domains
• Technical oversight of developers through mentoring and collaboration
• Work with engineers from disparate source systems for data acquisition and data quality
• Extract, interpolate, and translate business requirements into data models that reflect the business. When appropriate, question and challenge to understand assumptions, requirements, goals, and priorities
• Design and implement dimensional data models that work well with the other components of the data warehouse infrastructure, like the database, ETL and reporting tools
• Identify data quality issues and their root causes. Implement fixes and design data audits to capture the issues in the future

Qualifications: The successful candidate will have a minimum of 5-7 years experience working as Data and ETL Architect or developer in a data-driven information environment.

• Passionate about producing high-quality deliverables.
• Expertise in data warehouse design, especially dimensional data warehousing
• Extensive experience with MPP databases such as Teradata and ETL platforms such as AbInitio
• Experience in leading small projects teams in demanding environments
• Exposure to Reporting/BI tools such as MicroStrategy
• Excellent analytic SQL skills working with large data sets are a must
• Responsive, team-oriented personal style for effectiveness with internal clients and colleagues
• Enthusiasm for working in a flexible, fast paced, challenging environment 
• 
  
• 
  

http://jobs.netflix.com/jobs.php?id=NFX01540

Senior Data Visualization Engineer - Content | Netflix, Inc. | Beverly Hills, CA

Senior Data Visualization Engineer - Content | Netflix, Inc. | Beverly Hills, CA

Data Science and Engineering

Senior Data Visualization Engineer - Content

Data Science and Engineering

Beverly Hills, CA

Who are we?

Netflix is well beyond pushing the boundaries of traditional data warehousing; our data volumes have necessitated home-grown expertise in cloud storage and computing. In order to provide a responsive and reliable experience for our customers, we've scaled out massively around the world, constantly challenging the limits of nascent cloud technology, and maturing it and the tools surrounding it.

The Content team in the Data Science and Engineering group has some truly fascinating analytical questions to explore. How do we effectively program for our subscribers? How do we measure and attribute value to movies/TV shows as it relates to customer acquisition, retention and engagement? How can we get better at decision-making for licensing content prior to having it on our service, or prior to creating it (i.e. - Netflix original series)?

Netflix offers amazing co-workers, new technology, fascinating analytical and technical challenges, and a Freedom & Responsibility Culture that's hard to find. 

Who are you?

- You are tenacious, persistent, curious, and industrious, and not just talented.

- When asked to deliver a report or build a dashboard, you ask why.

- You have vision, and consider progress exciting.

- You build what users want before they knew they wanted it.

- You thrive in a fast-paced environment, and given context, you're capable of self-direction.

- You are motivated by solving difficult problems and making a real impact to the business

- When clients receive your work product, they know they need you on the next project.

What will you do?

- Partner with the Content team to understand their goals, how they think about their area of the business, and how we can support them through analytics.

- Architect and engineer tools, visualizations and dashboards for Content to have everything they need at their fingertips to answer their difficult questions.

- Produce dashboards / visualizations for Content to explore

What do you know?

- SQL. Teradata or other parallel database experience a plus.

- Data Modeling.

- Big Data. Hadoop/Hive experience a plus.

- Data Visualization. Microstrategy/Tableau experience a plus.

- Analytics. Statistics background a plus.

- Education: Surprise us.

 

 

http://jobs.netflix.com/jobs.php?id=NFX01199