Thursday, 8 January 2026

Software Test Engineer | Allegion | Bangalore, India

 Software Test Engineer | Allegion | Bangalore, India


Software Test Engineer

locations

Bangalore, India

time type

Full time

job requisition id

JR34440

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


Key Responsibilities


Plan and design performance test strategies for applications and systems.

Conduct load, stress, endurance, and scalability testing to evaluate system behaviour under varying conditions.

Develop and maintain performance test scripts using industry-standard tools (e.g., JMeter, LoadRunner,).

Monitor system metrics (CPU, memory, network, database performance) during tests.

Analyse test results to identify bottlenecks, performance issues, and root causes.

Collaborate with development teams to recommend performance improvements.

Document findings and provide detailed reports to stakeholders.

Ensure production readiness by validating system stability and responsiveness before release


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Bangalore-India/Software-Test-Engineer_JR34440?jobFamilyGroup=49eb6bd7307a10fb593d56874c3228fe

Systems Analyst | Allegion | Auckland, New Zealand

 Systems Analyst | Allegion | Auckland, New Zealand


Systems Analyst

locations

Auckland, New Zealand

time type

Full time

job requisition id

JR33055

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


Are you an experienced IT professional with a passion for digital transformation and system optimisation? Do you excel at problem-solving, driving innovation, and collaborating with diverse teams to deliver impactful technology solutions? If so, Allegion wants you!


About the role


We are seeking a talented Systems Analyst who will:


Support Digital Transformation: Collaborate with internal and external stakeholders to scope, design, develop, test, train, and deploy technology solutions that support Allegion New Zealand’s digital journey.


Maintain and Enhance Systems: Ensure effective maintenance and stewardship of existing systems, responding promptly to end-user requests and resolving issues efficiently.


Drive Innovation: Contribute to the development and implementation of digital business transformation initiatives, recommending opportunities for innovation based on industry trends and user feedback.


Maintain Accurate Documentation: Ensure standards, processes, changes and business requirements are appropriately stored and shared to support business continuity.  


What you will bring


Qualifications: A Bachelor’s or Master’s degree in Information Systems or a related discipline.


Experience: At least 3+ years of experience in application support with advanced problem-solving and analytical skills.


Technical Proficiency: Working knowledge of relational databases, ERPs, PLM, PIMS, Microsoft 365, Power Apps, Power BI, and data integration technologies. Experience using IT support management methodologies and cybersecurity principles.


Communication Skills: Exceptional written and verbal communication skills, with the ability to train and guide business users.


Personal Attributes: A proactive mindset with a customer-centric approach, strong organisational skills, and a hands-on attitude.


What’s in it for you


Be part of a market-leading team with a global reputation for quality and innovation.

Work with cross-functional teams to deliver transformative solutions which directly impact the success of our business.

Contribute to the growth of a company that values continuous improvement and operational excellence.

This role is based on-site in Avondale, Auckland.


If you wish to apply for this role, please upload a CV. You must also include a cover letter detailing your motivation to apply and how you see your skills and experience lining up to the role advertised.


Note: We will only accept candidates who already have the right to work in New Zealand. We cannot offer sponsorship for this position.


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Auckland-New-Zealand/Systems-Analyst_JR33055?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350

Operations Manager, Cloud and Infrastructure | Allegion | Carmel, IN

 Operations Manager, Cloud and Infrastructure | Allegion | Carmel, IN


Operations Manager, Cloud and Infrastructure

locations

Carmel, IN

time type

Full time

job requisition id

JR33726

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


The Operations Manager, cloud and infrastructure, is responsible for overseeing the management, optimization, and strategic direction of the organization's IT infrastructure and cloud operations. This role involves leading a team of IT professionals, ensuring the reliability, scalability, and security of technology operations, and aligning IT strategies with business objectives. 


Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.


What You Will Do:


Lead the management and optimization of Allegion’s global IT infrastructure and cloud operations, ensuring high availability, performance, and security.

Collaborate with senior leadership to align cloud and infrastructure initiatives with organizational goals and growth strategies.

Oversee cloud deployment, monitoring, and resource optimization across platforms such as AWS, Azure, and GCP.

Ensure compliance of cloud governance policies, best practices, and compliance standards.

Manage vendor relationships, monitor service level agreements (SLAs), and evaluate vendor performance to ensure service quality.

Lead, mentor, and develop a team of IT operations professionals, fostering a culture of continuous improvement.

Identify opportunities for technological innovation, automation, and process improvements within cloud and infrastructure services.

Conduct risk assessments and develop mitigation strategies to minimize operational threats.

Collaborate on disaster recovery and business continuity planning to ensure resilience of IT operations.

Manage budgets, track KPIs such as system uptime, project delivery, and team performance, and report on progress to executive leadership.

What You Need to Succeed:


Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent experience.

8+ years of experience in IT infrastructure and cloud operations, including at least 3 years in a management role.

Proven expertise in managing large-scale cloud migrations and global IT operations.

Strong knowledge of cloud platforms such as AWS, Azure, and GCP, along with automation tools (Terraform, Ansible, CloudFormation, ARM templates).

Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and orchestration.

Familiarity with monitoring and logging tools (Elasticsearch, Prometheus, etc.).

Excellent problem-solving skills, with the ability to work effectively under pressure.

Strong leadership, communication, and collaboration skills to work across teams and with vendors.

Demonstrated ability to develop and execute strategic initiatives that enhance infrastructure reliability and security.

 


Allegion is a Great Place to Grow your Career if: 


You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

You value personal well-being and balance, because we do too! 

You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 

You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us: 


Health, dental and vision insurance coverage, helping you “be safe, be healthy”  

Unlimited Paid Time Off

Hybrid work arrangement

A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 

Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses

Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion

Life Insurance – Term life coverage with the option to purchase supplemental coverage

Tuition Reimbursement  

Employee Discounts through Perks at Work 

Community involvement and opportunities to give back so you can “serve others, not yourself” 

Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Apply Today! 


Join our team of experts today and help us make tomorrow’s world a safer place!


Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Carmel-IN/Operations-Manager--Cloud-and-Infrastructure_JR33726?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350

IT System administrator (m/w/d) | Allegion | Unterföhring, Germany

 IT System administrator (m/w/d) | Allegion | Unterföhring, Germany


IT Systemadministrator (m/w/d)

locations

Unterföhring, Germany

time type

Full time

job requisition id

JR34246

Gestalte mit uns die Zukunft der Sicherheitstechnik! 


Wir sind Vorreiter der digitalen Schließtechnik und gewährleisten mit einem Team von über 550 Mitarbeitenden, dass das Leben der Menschen nicht nur sicherer, sondern auch komfortabler wird. Unsere Begeisterung für Innovation, unser ausgeprägter Teamgeist und die tiefe Verbundenheit zur Branche erlauben es uns, nicht nur Türen zu öffnen, sondern auch Wege für sicherere und intelligentere Lebens- und Arbeitsräume zu schaffen.


Als IT Systemadministrator:in (m/w/d) erwartet dich eine spannende und vielseitige Rolle, in der du maßgeblich zur Stabilität und Weiterentwicklung unserer IT-Infrastruktur beitragen wirst. Dabei wirst du eng mit verschiedenen Abteilungen zusammenarbeiten, um sicherzustellen, dass unsere IT-Lösungen den Geschäftsanforderungen entsprechen und unsere Mitarbeitenden optimal unterstützt werden.


Klingt spannend? Dann tauche ein in unsere schlüssellose Welt, die Dynamik mit Sicherheit verbindet und jeden Tag neue Aufgaben bereithält.



DARAUF HAST DU LUST


Windows-Administration: Konfiguration, Wartung und Überwachung von Windows-Servern und Workstations.

Administration und Konfiguration von mobile devices, MDM (Apple & Android).

Active Directory Management: Verwaltung von Benutzerkonten, Gruppenrichtlinien und Sicherheitskonfigurationen. (Azure&MS365).

Software-Automatisierung: Implementierung von Automatisierungsprozessen zur Effizienzsteigerung.

Scripting: Entwicklung von Skripten zur IT-Prozessoptimierung.

Virtualisierung: Nutzung von VMware und erste Erfahrungen mit Azure Cloud zur Infrastrukturverbesserung.

Automatisierung: Einsatz von PowerShell und Baramundi zur Prozessautomatisierung.

Dokumentation: Erstellung von Konzepten und technischer Dokumentation im Change-Prozess.

Troubleshooting: Analyse und Behebung von Störungen zur IT-Infrastruktur-Optimierung.

Teamarbeit: Zusammenarbeit mit internationalen IT-Teams zur Erfüllung von System- und Sicherheitsanforderungen, sowie IT-Projekten.

DAS BRINGST DU MIT


Abgeschlossenes Studium im Bereich Informatik oder eine vergleichbare IT-Ausbildung (z. B. Fachinformatiker für Systemintegration).

Erste Berufserfahrung in der IT-Systemadministration.

Erfahrung mit Windows-Servern (ab Version 2012), Windows 10/11 sowie mit Client-Deployment-Lösungen (z. B. SCCM, Baramundi oder ähnliche).

Gute Kenntnisse in den Bereichen Netzwerkadministration und IT-Sicherheit sowie Erfahrung in der Betreuung von Office365-Strukturen auf technischer Ebene.

Kenntnisse in der Server-Virtualisierung mit VMware sowie erste Azure Cloud Skills.

Gute Deutsch und Englischkenntnisse in Wort und Schrift.

Quereinsteiger mit entsprechender Erfahrung sind ebenfalls willkommen.

DAS BIETEN WIR DIR


Work-Life-Balance // Flexibilität durch Gleitzeitmodell inkl. Freizeitausgleich, mobiles Arbeiten möglich an 2 Tagen/ Woche, 30 Tage Urlaub ohne Probezeitsperre

Nachhaltige Mobilität // Kostengünstiges Leasing von Job Rad und E-Bikes

Gesundheit // 30€ brutto Fitnesszuschuss im Monat, Mitarbeiterhilfsprogramm zu allen Lebensfragen, freie Getränke & frisches Obst

Familie & Vorsorge // bis zu 250 € brutto Kitazuschuss im Monat, Bezuschussung der betrieblichen Altersvorsorge (40 € zzgl. 20% des Umwandlungsbetrags), exklusive Mitarbeiterrabatte

Wachstum & Weiterbildung // strukturierter & inspirierender Onboarding Prozess, praxisorientierte Trainings im Inhouse Schulungszentrum, Zugang zu Lernplattformen, Mentoring zu Entwicklung und Karrierepfaden

Kultur // Mitreißender Spirit, flache Organisationsstrukturen, ein buntes Team aus 15 Nationen, große Hilfsbereitschaft & Zusammenhalt, viele tolle Events


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Unterfhring-Germany/IT-Systemadministrator--m-w-d-_JR34246-2?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350

IT Manager, Manufacturing and Supply Chain | Allegion | Carmel, IN

 IT Manager, Manufacturing and Supply Chain | Allegion | Carmel, IN


IT Manager, Manufacturing and Supply Chain

locations

Carmel, IN

time type

Full time

job requisition id

JR34217

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


As the IT Manager, Manufacturing and Supply Chain, you will play an integral role in building a vision and roadmap for Allegion’s operational sites including ERP functional strategy, digital, and process transformation.  You and your team, of Business Analysts, will partner with internal business and technology groups to ensure proposed functional designs and solutions align with the company's overall ERP and business objectives. You will be the primary IT liaison for a group of Manufacturing sites and distribution centers, acting as the face of IT for business units. You will cultivate strong partnerships with business leaders, internal innovation teams and other IT areas by helping to identify and take advantage of new digital opportunities.   The Manager will also have a significant focus on sustaining Manufacturing and Distribution ERP and MES systems while working with team members to improve business processes.  The Manager will also work on formulating and recommending solutions that can be applied regionally and globally while aligning with Allegion’s Ordering, Manufacturing, Supply Chain and Warehouse Management, and Finance business processes.


Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.


What you'll do:


Serve as the trusted IT advisor to business units, translating business strategies into IT roadmaps and measurable outcomes.

Directly manage a team of business analysts supporting ERP and site-critical systems; develop talent, coach for growth, and foster a collaborative, high-performance culture.

Build and mentor analysts in requirements gathering, process mapping, test planning, and change management disciplines.

Promote teamwork with other IT functions to ensure seamless delivery of MES, ERP, integrations, cybersecurity, and infrastructure services.

Design functional business processes that span multiple sites and systems.

Drive standardization of functional designs and configurations.

Create functional design documents that fulfill system and process gaps as needed.

Ensure robust requirement gathering, process design, user acceptance testing, and cutover planning for site-specific and global initiatives.

Provide functional support expertise to Manufacturing and Distribution sites.

Support key initiatives at the sites including Physical inventory

Define ideal and practical business system solutions given unique requirements.

Drive process, data analysis, data clean-up, conversion and validation

Partner with technology teams to complete and test code as needed. 

Assist in reviews and discussions with Business and Enterprise Architecture groups.

Collaborate with individuals across teams to gain an understanding of business objectives, facilitate solutions, develop approaches and define deliverables required to implement complex business processes and solutions. 

Partner with business leaders to propose, design, implement and sustain processes, solutions, and tools to drive the desired outcomes for manufacturing and distribution.

Partner with teams on business processes to understand and identify possible improvements through innovation and automation.

Align on key processes globally to identify and address gaps in processes/systems.

Contribute on key projects and provide assistance to team members across systems and ERP platforms.

Advance digital manufacturing initiatives (e.g., paperless shop floor, real-time production metrics, data integrity, traceability, and compliance) in collaboration with manufacturing and quality teams.

What you need to succeed:


Bachelor’s degree in Business, Information Technology, Engineering or related field

5+ years working with or supporting of a Manufacturing or Distribution environment

5+ years of experience working with Dynamics Finance and Operations ERP or AX2012 – with heavy emphasis in Manufacturing, Warehouse Management and Supply Chain-related business activities

Experience with at least 3 of the 5 core module areas in AX2012 or D365 F&O including: Order Management and Product Configurators, Master Planning, Production Control, Transportation Management, Warehouse / Inventory Management, Accounts Receivable / Accounts Payable

Demonstrated experience with supporting major system and ERP upgrades, sustaining and/or implementations

Leadership experience, including managing/mentoring a team of business analysts or equivalent staff.

Strong understanding of manufacturing operations, data governance, system integration, and digital transformation initiatives.

Strong analytical and problem-solving capabilities; adept at requirements gathering, process mapping, and value-based decision making.

Ability to work independently as well as to collaborate effectively with others in person and remotely

Experience collaborating across MES, ERP, cybersecurity, infrastructure, software development, integrations, and shared services.

Excellent communication skills with all levels of the workforce. 

Ability to lead and communicate orally, in written documents, and in formal presentations is required

Team player, change agent, and customer-driven mentality

Works well under pressure and can resolve complex problems

Demonstrated ability to successfully participate in multiple initiatives simultaneously

Solid understanding of data integrity and audit / compliance procedures

Applicable Techno-functional knowledge with Dynamics Finance and Operations is a big plus

Basic familiarity with relational databases and applications (cloud / on prem) and infrastructure

Comfortable using SQL , PowerBI, and other tools to work with data for ad hoc analysis

Willingness to travel to manufacturing sites and distribution centers as needed.

Requirement:


Domestic and International travel up to 25%

What You’ll Get from Us:  


Health, dental and vision insurance coverage, helping you “be safe, be healthy”   


Unlimited Paid Time Off 


A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period  


Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses 


Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses 


Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury 


Life Insurance – Term life coverage with the option to purchase supplemental coverage 


Tuition Reimbursement   


Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards 


Employee Discounts through Perks at Work  


Community involvement and opportunities to give back so you can “serve others, not yourself”  


Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching  


Apply Today! 


Join our team of experts today and help us make tomorrow’s world a safer place!  


  


Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. 


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Carmel-IN/IT-Manager--Manufacturing-and-Supply-Chain_JR34217?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350

SR Oracle ERP Developer | Allegion | Ensenada, Mexico

 SR Oracle ERP Developer | Allegion | Ensenada, Mexico


SR Oracle ERP Developer

locations

Ensenada, Mexico - Transpeninsular

time type

Full time

job requisition id

JR34245

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


Job Summary:


We are looking for an experienced Oracle 11i/R12 ERP Developer to join our ERP development team. The candidate will be responsible for designing, developing, and maintaining customizations and enhancements within Oracle E-Business Suite versions 11i and R12. This role requires strong technical expertise in Oracle Forms, Reports, PL/SQL, Workflows, and integration components, along with a good understanding of the functional aspects of Oracle ERP modules.


Key Responsibilities:


Develop and support customizations, extensions, and integrations in Oracle E-Business Suite 11i and R12 modules such as Financials, Supply Chain, and others.

Design, develop, and maintain Oracle Forms and Reports to meet business requirements.

Write and optimize PL/SQL code including packages, procedures, functions, and triggers.

Develop and maintain Oracle Workflows and BI Publisher reports.

Perform data migration, interface development, and API integrations.

Troubleshoot and resolve technical issues related to Oracle ERP applications.

Collaborate with functional business analysts and users to gather and analyze requirements.

Participate in code reviews, unit testing, system integration testing, and support user acceptance testing (UAT).

Document technical designs, development processes, and changes.

Support upgrades and patching activities between Oracle 11i and R12 environments.

Stay current with Oracle ERP best practices, new features, and enhancements.

Required Skills and Qualifications:


Bachelor’s degree in Computer Science, Information Technology, or related field.

Minimum 8 years of experience in Oracle E-Business Suite 11i and R12 development.

Strong expertise in Oracle Forms and Reports development.

Proficient in PL/SQL programming and database objects.

Experience with Oracle Workflow Builder and BI Publisher.

Knowledge of Oracle ERP modules such as Financials (AP, AR, GL), SCM, HRMS, or others.

Experience in data migration tools like SQL*Loader, APIs, and interfaces.

Familiarity with Oracle Cloud Infrastructure.

Familiarity with Oracle Applications Framework (OAF) is an advantage.

Strong analytical, problem-solving, and communication skills.

Ability to work independently and collaboratively in a team environment.

Experience with Oracle ERP upgrade processes from 11i to R12 and code retrofits.

Preferred Qualifications:


Oracle E-Business Suite Developer Certification.

Experience with concurrent programs and interface development.

Exposure to Oracle SOA Suite, Oracle Integration Cloud, or Web Services.

Familiarity with Agile or Scrum development methodologies.


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Ensenada-Mexico---Transpeninsular/SR-Oracle-ERP-Developer_JR34245?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350

Product Configuration IT Support Analyst | Allegion | Remote, Indiana

 Product Configuration IT Support Analyst | Allegion | Remote, Indiana


Product Configuration IT Support Analyst

locations

Remote, Indiana

time type

Full time

job requisition id

JR34467

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. 


Support Lead enable Allegion's product configuration software implementation and support for global implementation. This position will be primarily responsible to lead the support operations for product configuration platform.;  This will require collaboration with business users reporting the issue, cross functional IT teams and vendors,   identifying issues to understand root cause and deliver solutions. This will be a technical role with expertise with good knowledge of databases and applications with preferred knowledge of product configuration applications like Experlogix and/or V6 software packaged applications.


This position is ideal and highly rewarding for an individual who excels at problem solving skills and loves figuring out how things work with an ability to bring best practices for operational excellence. It often requires  analyzing application logs, documentation, and stepping through product setup to get to the root of a problem. As a product configurator subject matter expert, they will be responsible for supporting all instances of the product configurator. Resolve production issues, triage incidents, coordinate cross-functional fixes, own vendor communication for bug fixes, and deliver configuration enhancements driven by business requirements.


Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. ​


What you'll do:


Primary responsibility is to lead support operations for product configuration team

Work with cross-functional teams to support and resolve integration issues between the product configurator and host applications (ERPs and in-house developed apps)

Lead operational support for the product configurator: triage incidents, drive root-cause analysis, provide timely resolution and communicate status to stakeholders.

Own the production environment health: monitor logs, alerting, platform availability, and coordinate escalations for Priority 1 incidents (on-call rotation participation).

Translate business requirements into technical configuration/specification changes; implement, test and deploy configuration updates and enhancements

Maintain knowledge of the product configurator’s interdependencies with other corporate and external systems

Work with vendors to report bugs, verify vendor patches, and implement/test fixes in lower environments prior to production deployment, maintain and monitor product configuration platform and infrastructure

Monitor for critical issues and provide support of the product configurator

Collaborate with other IT teams (Infrastructure, DBAs, Security, Application teams) to ensure stable operations and coordinated releases

Proactively identify opportunities to improve reliability and operational efficiency (automation, alerting, backlog reduction)

Highly motivated personality with strong sense of ownership is required for this role

What you need to succeed:


Self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames

Ability to communicate well verbally and in writing, with various team members across the globe in roles that are both technical and non-technical

Be willing to coordinate efforts with employees including internal stakeholders, other technology teams, external suppliers/consultants, service providers, etc.

Ability to translate business requirements into technical requirements

Strong administrative and organization skills with attention to detail and sense of urgency

Knowledge of fenestration, mechanical/electronic security products preferred

Bachelor's degree in STEM field, preferred

3+ years of experience in the design, development, implementation, support, and integration of product configuration solutions

Experience working with ExperLogix CPQ (Configure-Price-Quote applications), V6, or similar CPQ, preferred

Experience with configurator or ERP implementations and support

Experience with Web Servers and SQL Servers

Demonstrable proficiency with MS SQL Server/Azure SQL

Experience with PowerShell, and object-oriented programming (C#, JavaScript, or similar), plus

Allegion is a Great Place to Grow your Career if:


You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.


You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us.


You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 


What You’ll Get from Us:


Health, dental and vision insurance coverage, helping you “be safe, be healthy” 


Unlimited Paid Time Off


A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period


Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses


Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses


Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury


Life Insurance – Term life coverage with the option to purchase supplemental coverage


Tuition Reimbursement 


Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards


Employee Discounts through Perks at Work


Community involvement and opportunities to give back so you can “serve others, not yourself”


Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching


Apply Today!


Join our team of experts today and help us make tomorrow’s world a safer place!


Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.


https://allegion.wd5.myworkdayjobs.com/en-US/careers/job/Remote-Indiana/Product-Configuration-IT-Support-Analyst_JR34467?jobFamilyGroup=94e33d79ccff1077c614401bbd8b7350