Web Product Analyst II or Above #90223 | Total System Services, Inc.| GA - Columbus

Web Product Analyst II or Above #90223 | Total System Services, Inc.| GA - Columbus

Web Product Analyst II or Above Job

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Date: Feb 7, 2014

Location: Columbus, GA, US

Web Product Analyst II or Above-90223

Description

Summary

The Web Product Analyst (WPA) will provide solutions for self-servicing web applications. The WPA will work in a team environment, to help develop application enhancements. A successful WPA will have the ability to document complex ideas; communicate those ideas clearly and effectively to technical and non-technical audiences.

This position will require the WPA to work across a wide variety of areas – Product Development, IT Delivery (including development and testing areas), Production Support, and Client Facing Business Partners.

A successful WPA will have the ability to work independently as well as working within a team atmosphere. This position will also require project coordination skills as well as the ability to contribute to multiple concurrent projects. The WPA must pay attention to details, have the ability to be a ‘self-starter’ and from time to time work under limited supervision.

Responsibilities

Primary responsibilities include:

· Working with internal and external clients to define, document, and design self-servicing web applications.

· Creation of documentation including high level business requirements, functional requirements, design specifications, use cases, and process flows.

· Facilitating design workshops and review sessions.

· Assisting with developing testing approach and may be called upon to assist with functional testing.

While it is not required, a successful WPA should be knowledgeable in client-side web based technologies, including HTML5 and CSS. Exposure to User Interface Design will be considered a key factor in the hiring process. Some exposure to Responsive Design principles is considered a favorable attribute for this position.

Exposure to TSYS TS2 or TS1 processing, or similar payment processing systems will be considered a key factor in the hiring process.

Qualifications

Education/Experience

Four year college degree and 2 or more years professional experience or 4 or more years professional experience is required. Appropriate TSYS experience is preferred. A Bachelor’s degree in management information systems, network engineering, or computer science is preferred as is directly related experience in credit card or financial services, information technology, project management, or system administration/support field.

Behaviors

Teamwork

· Cooperates in a team environment

· Demonstrates initiative

· Develops a service awareness

· Develops a job knowledge

Adaptability

· Portrays a positive attitude

· Flexible; adjusts to change

· Ability to follow direction

· Accepts supervision/guidance

· Complies with company standards/policies/procedures

· Displays professionalism in
both conduct and dress

Communications

· Asks for help/seeks advice

· Listens well/utilizes information

· Shares ideas and information

· Develops rapport with customers

· Develops correspondence skills

· Quality minded

· Attends team, department, division, company meetings

Skills and Competencies

· Good problem resolution skills

· Good analytical skills

· General research skills

· Strong attention to detail skills

· Develops basic knowledge of TSYS Basic industry knowledge

· Project management skills

· Demonstrates initiative and self-education.

· Advanced PC skills: Microsoft Office, Microsoft Project, Microsoft Access, Visio, E-mail

· Familiar with the fundamental technical operation of Web browsers

· Understands fundamentals of XML, HTML, graphic design, Web site usability, Java or object oriented development principles

· Understands fundamentals of mainframe system programming and integration, including message queuing technologies

· Client/server or Web application experience as a developer, functional/technical architect, or test analyst (preferred)

· Familiarity with relational database technologies

· Use case design principles

· Ability to facilitate client workshops

· Familiarity with Web usability best practices
Organization:
· Attends to detail

· Manages time productively

· Multitask oriented

Working Conditions

· Normal office environment

· Limited travel requirements

Decision Making

· Participates in the decision making process and acts quickly to carry out decisions

· Recognizes problems and issues Demonstrates effective problem solving skills

· Practices confidentiality

Job: Distributed Technologies
Primary Location: US-GA-Columbus
Organization: Total System Services, Inc.
Schedule: Full-time
Job Posting:
Unposting Date:
Recruiter: Kelly L Hamilton

Nearest Major Market: Columbus GA
Job Segments: Product Manager, Engineer, Developer, Mainframe, Web Design, Operations, Engineering, Technology, Creative

 

 

http://jobs.tsys.com/job/Columbus-Web-Product-Analyst-II-Job-GA-31829/18688300/