Senior Manager, Performance, Release and Automation #14010P0 | Paychex, Inc. | New York-Rochester-Rochester Webster Office
Job Description
Senior Manager, Performance, Release and Automation-14010P0
Description
With
headquarters in Rochester, NY, Paychex, Inc. has more than 100 offices
and serves over 550,000 payroll clients nationwide. We provide
comprehensive payroll services, including payroll processing, payroll
tax administration, time and attendance solutions, and employee pay
services. Human Resource Services include 401(k) plan recordkeeping,
workers' compensation administration, section 125 plans, a professional
employer organization, and other administrative services for business.
Paychex is always looking for individuals who want to work
for a company that allows for growth and development. With your desire
to succeed and our training
and resources, opportunities at Paychex are more than just jobs. They
are your chance to build a solid career with a company named to FORTUNE
magazine’s "100 Best Companies to Work For" list seven times since
2002. We provide an atmosphere that fosters a healthy work life balance, and our comprehensive benefits package provides health care, retirement planning, education assistance, and much more.
- Drives corporate strategy around performance, configuration and deployment of applications across the company. Leads efforts in driving continuous improvement, benchmarks and monitors application and infrastructure performance in a matrix environment to ensure the world class levels of performance in Paychex’s application portfolio.
- Drives corporate strategy around process and tools for the Software Development Life Cycle, Environment Management, and Release Management, ensuring a robust framework and smooth process of Software release management and stability as Paychex rapidly grows as a SaaS provider.
- Directs the management of release, change and configuration management members, focusing on the modifications that are made to OS software, customized in-house developed software and third party application software that are in various stages of the SDLC such as: under development, functional test, UAT Test, Alpha Test, Beta Test, Production to ensure a seamless delivery of Paychex applications into production.
- Responsible for the strategy and communication of the software release process, and for transforming the organization to a seamless continuous release process more aligned with the SaaS company we are transforming to.
- Leads the transformation of Build Process and Deployment Automation to ensure a highly scalable and reliable software release process aligned with a world class SaaS company. Recruits, selects, hires, evaluates, and ensures training of staff management and personnel to meet the needs of the Release, Configuration, Change Management, Build/Deployment Process, Performance, and Virtualization strategies for Paychex. Coaches and develops the management leadership team for personal and corporate advancement through training programs, partner conferences, workshops and other educational resources which ensures up to date training of the staff.
- Fosters and maintains high level relationships with the senior managers of the business units to provide the client with cost competitive, high value solutions by improving application quality, environment management, change management and deployment management, automating these processes with a goal of reducing time to market.
- Develops the annual expense and capital budgets used to control organizational spending across several departments, guiding managers on effective spending to ensure cost controls. Maintains a best of class knowledge base in Performance and Release Management techniques in order to lead the organization to consistently provide high quality product releases in the least amount of time by utilizing best practices.
- Leads efforts to identify critical areas within the enterprise of Paychex applications for both manual and automated performance testing improvements to ensure effective use of people and system resources.
- Ensures manual and automated test scripts are easily maintainable and are highly re-usable by the entire test organization to benefit the regression test cycle phase of the project.
- Advises and supports software test management in leading Go/No Go decisions to release solutions to production within Information Technology for our business unit partners. Coordinates the creation of meaningful performance results and enterprise Quality metrics to allow informative Go/No Go decisions to be made regarding quality launches.
- Pro-actively works and maintains positive relationships with the
business units to provide the client with cost competitive, high value
solutions by improving application quality and reducing time to market.
Qualifications
A
minimum of 10 years of experience in Information Technology and
a minimum of 10 years in manager/supervisory responsibilities or the
equivalent combination of education and experience is required.
- Process improvement experience in a large IT environment is beneficial.
- Knowledgeable with process improvement techniques: ITIL, Lean Six Sigma, CMMI, Automation. Familiarity with IT SDLC Tools and Repositories: Quality Center, Quick Test Professional, Service Center, Hudson, Sonar, PPM.
- Familiarity with PC, Windows, UNIX, Web and Citrix environments.
- Technical familiarity with Java and .NET, programming experience.
- Familiarity with Payroll, Human Resource, and Employee Benefit industries.
- Detailed technical knowledge on virtualization: Server, Component, Database, Application. In depth knowledge of EMC/VMware and all of its products.
- Familiarity with converged, vs. traditional platforms and processes around maintenance and management of those platforms. Knowledge and benefits of Cloud capabilities, and differences between: Private, Hybrid, and Public.
- Ability to set and execute the strategic vision around taking an organization from traditional physical to cloud and virtual, including not only the technical strategy, but process strategy as well.
Job Category
: Information TechnologyPrimary Location
: New York-Rochester-Rochester Webster Office
Rochester Webster Office
675 Basket Road (Webster Location)
Webster 14580
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